show total unread email count in unexpanded parent folder from all sub-folders
Not a new idea actually, this existed in Outlook 2011
When using folders and sub-folders to organise you mail, it would be very helpful to show the number of unread emails in all sub-folders under a parent folder - but ONLY if the parent folder is not expanded, i.e. you can't see the sub-folders. When you expand a folder and can see the sub-folders, only the unread emails in the parent folder need to be shown.
I had it occur several times now that I get a phone call about an email I had not responded to for days, only to find that the email had been received but I had not noticed it because it was in a collapsed folder hierarchy.
Jake Hartman commented
Feature has been wanted for 6 years now.
But thanks for the dark mode.
I agree, unless you can keep track of number of emails in subfolders at a higher level view, organizing email into folders and subfolders is pointless. It has been a struggle to organize email in a way that will not cause the important messages to be overlooked.
With a lot of messages meeting various disparate criteria, there should be a more straightforward way to take care of this. A lot of people are running into the same issue.
I've just organised my entire inbox and now realise its almost entirely pointless, all the folders titled "ALERTS" from various sources etc. will now be hidden unless I expand each and ever one every day to see if there is anything buried.......
I switched from PC due to work requirements 2 years ago and it feels like I battle with some stupid MS function weekly that should be obvious, my productivity, patience and most of all blood pressure every time I encounter another of these issues..........................argggggg
I have 5 accounts, I only open the folders (like inbox, data folders etc) on the main account, but I cannot see if there are new messages on the other accounts without expanding the account folder list
Currently, selecting a parent folder only shows emails directly within that parent folder. No emails in subfolders are shown.
> Child Folder 1
> Child Folder 2
> Child Folder 3
Clicking on "Parent Folder" should show all emails in Parent Folder & all three Child Folders. Clicking on "Child Folder 2" would show only emails in that folder.
This is the most basic of requirements and the fact it has been missing for FOUR YEARS is ridiculous. Surely it was just a bug or oversight that should have been fixed years ago. What possible reason is there to remove it?
Paul Torres commented
This used to be available in previous versions for Mac.
When Sorting emails, they get organized by tabs showing dates (days, weeks, months) but in the current version of OutLook it is missing the number that tells you how many unread emails you have from the current date, yesterday, last week, last month, year, etc.
In the folder list and the message list, provide the option to show message counts as total messages, as opposed to unread messages. Especially for Conversation counts.
Russ B commented
As a UX designer, I'm astounded that not only is this essential and basic functionality missing in 365 that I recently upgraded to, but that it's been missing for FOUR YEARS! Without showing in the collapsed parent folder how many unread emails are in its subfolders makes the use of subfolders much less useful, and sometimes very problematic.
I have many subfolders in my Inbox that have multiple nesting. The rules spell out what letters to put in what folder. Letters are filtered and stored in a convenient form for me.
In outlook 2011, if there is a new letter in one of the subfolders, then the entire folder tree is highlighted in bold, and accordingly I saw that somewhere there is a new unread letter.
In outlook 2016, this is gone, and I have to either display the opened folder tree all the time, which is not convenient because of the large number of folders, or periodically open the tree and see if there are any new letters, which is not more convenient.
In the settings, I never found how you can either configure the folder to stand out in bold, there is inside there is an unread letter (not only in the folder itself, but also in one of the subfolders), or display the number of new letters again not in the folder itself, but in all subfolders.
I hope this is possible? (because in 2011, lighting has been implemented)
Please add this functionality back.
Marc M. commented
This should be easy to do, and it's pretty much a necessity when you have rules that sort incoming e-mails in sub-folders as I do. Please MS, do it soon! Thanks.
Richard McGovern commented
It appears there are a LOT of votes to add back in this functionality. Could we maybe get some sort of update commentary from MicroSoft? Since this functionality was there is prior versions of Outlook for MAC, it appears to be to be fairly simple task of finding that old code and porting it in to a newer versions, no????
Richard McGovern commented
There appears to be a LOT of votes for this capability, which BTW, used to be present in older versions of OutLook for MAC. Would it not be fairly simple to find that old code and add it in??????
I'd really appreciate some response for Microsoft on this!!
I ran out of votes, but this is very important. To not to mark parent folders that contain unread messages feels like a bug.
sophie dreyfus commented
Je remets Outlook 2011 en attendant que les super techniciens de Microsoft réaisent quil est essentiel de pouvoir voir le nombre d'emails reçus dans chaque compte sans avoir à développer tous les comptes, c'est juste aberrant !!! Ca donne vraiment pas envie de continuer avec des logiciels mis à jour sans les principales fonctionnalités UTILES AU QUOTIDIEN;
Marc M. commented
I really REALLY need this feature. Please implement it ASAP. :-)
Really need this feature. I keep missing emails because they are in a closed parent folder.
I've found that the excessive number of items is the main cause of Outlook performance issues on MacOS. So it would be extremely helpful to be able to quickly identify the "heaviest" folders in order to clean them up.
Punit Shukla commented
+1, This is must be feature,