Need to created new folders in Outlook when using Gmail. It was there and was removed on the later update.
I was not able to create new Folders in Gmail while using Outlook as the client with Gmail setup at IMAP or POP.
Need to feature Immediately.
This feature was there in previous versions.
I didn't use your solution, but it did lead me to try the label thing on the Gmail side, and the fact that that created folders in Outlook was sufficient for me. That Outlook somehow lost the ability to create folders is total ****, but at least I can still use it. Thanks.
I am speechless. If I had known that ... I think I rather stick with my gmail account. What a pity because Outlook actually is a great software. Why does Microsoft stay silent about this?
Michele Amar commented
I cannot create new folders on outlook and I cannot link my different email accounts, what's going on ? impossible to work, do you know if this issue has been fixed?
This really needs to be sorted, it's completely unusable - do I really have to use Outlook for 365 and another email client for all my other email? I can either have a unified inbox that does't work as I have to use MS sync, or I have to have operate separate inboxes - why the massive step backwards?
Thank you for that post Tanner. I hope MS decides to fix this issue. So inconvenient, but your solution works.
I've been helping my dad with this issue. My dad is "tech-savvy" and has been using outlook for years. I now understand his frustration.
The categories/labels in Gmail is painstakingly time-consuming to organize, search subfolders... we all get the point...not the beautiful Folder System Outlook users are accustomed to.
My temporary solution to help my dad get his Folders Organized on Outlook without dealing with Gmail's label/categories bs (french, oops):
1. Set up default Mail app (stamp icon) with your Gmail. *The same one you are using for Outlook*
Note: The different terminology btw Mail and Outlook. Mail uses "Mailboxes". Outlook has "Folders"
2. Wait for Emails to sync and become available to start organization process.
3. Organize "Mailboxes" to your liking
4. Go back to Outlook where folders will magically uncluttered. (if everything is synced up correctly using IMAP).
I hope this helps for those of yall needing help organizing folders in Outlook for Mac.
Ok, I'm go back to Spark
ben de jonge commented
what is microsoft doing about this? Any answer? What's the point of using O365, using different computers and not be able to create new folders???? might as well have kept O 2016, this way O365 is useless.
Really need this function to be back, numerous emails need to be organized, if not then there is no point using Outlook...
I cannot believe that outlook does not offer this currently. I will be cancelling my subscription as need folders to organise the numerous emails I receive.
So disappointed with Outlook for Mac. Useless if I cannot create folders. This is a scam.
Outlook is useless without folder management and calendar. How could this be released this way?
Soon Microsoft will also get behind in other office softwares. Definitely seeing the dates of these posts, some reported issues from October 2018, I won't use it anymore or recommend.
Carmen Jose commented
Same problem with the rest of the commenters. I could not create new folder in Outlook.
Mark Bair commented
Sadly, near the end of the year I was able to add folders in Outlook for my additional email accounts. BUT, it appears that the feature has been turned off. I have used Outlook since its first release. If I now have to go into Gmail to Organize my Outlook then why use Outlook?
Stacey Potter commented
There is no point in using Outlook if i have to go into my Gmail account to create "labels" and then sync them to Outlook...what a waste of time. WHY WOULD ANYONE PAY FOR OUTLOOK if they have a gmail account but CAN'T organize their inbox? I'm stunned this is even an issue. :O
Renier Hattingh commented
Is someone actually going to do something about this or are we waisting our time talking about this?
Amazing that this feature was removed. Upgraded from Outlook 2011 and now it doesn't work anymore. What a waste of time and energy.
If you are using gmail, you can login into the gmail on your internet browser, once logged in you can add "Labels" which are actual folders. Add it there, and sync your Outlook and the folder will appear.
such BS. I CAN create in outlook on my macbook. cannot create on my iMac. FIX THIS!
Chutipong Arunkijthawornkul commented
I agree with everyone. Very disappointing.