Need to created new folders in Outlook when using Gmail. It was there and was removed on the later update.
I was not able to create new Folders in Gmail while using Outlook as the client with Gmail setup at IMAP or POP.
Need to feature Immediately.
This feature was there in previous versions.
If you are using gmail, you can login into the gmail on your internet browser, once logged in you can add "Labels" which are actual folders. Add it there, and sync your Outlook and the folder will appear.
such BS. I CAN create in outlook on my macbook. cannot create on my iMac. FIX THIS!
Chutipong Arunkijthawornkul commented
I agree with everyone. Very disappointing.
Roberto Cruz Olivera commented
I agree, please incorporate this enhancement in the next release!
Marcio R Fuzzato commented
Please, enable this option again. Before the last update it was perfectly working!
I downloaded the outlook app on my iphone and added folders, then synced on my laptop outlook and this worked but I was unable to do on my laptop unfortunately. I hope this helps someone!
How can this be normal! The world uses gmail and Mac so why would this be acceptable for such a basic and required function. New folder aarrrggghhhh
Totally unbelievable STILL!! I recently moved over to a MAC because my MS Surface was nothing but problems. I was using a DELL laptop prior to my surface pro but it had the same issues with the Microsoft programs over time. Opening programs stopped functioning as they became hidden after opening and I could not get he issue resolved through the MS help techs. I switched to the Apple MacBook Pro and I do not have the issues any longer - except that my outlook is dinked up a bit now and I cannot create a new folder there. I have to create the new folder in my gmail account then sync it to the outlook program Every single time I add one. What is the point of having the Outlook file if I have to manually manipulate my data in the other program first, only to go back to outlook to see if it was pulled over. Tough to run an efficient business if I have to keep going back and forth between two programs to get one simple function activated. Come On Microsoft - what gives??Totally frustrating
Please insert this function. Half of the world is using gmail. Thanks
AAAAGGGGHHHHH this is so annoying! I want to tidy my inbox on my Mac, I have bought and paid for outlook and I cant create folders!!! Are there any solutions here, even just a temporary one??
If it 's true that you can't create folders in outlook for gmail, how am I to manage my accounts efficiently. When will this be fixed??
The Digital Organizer commented
It's incredibly annoying not being able to do this. I have a bunch of folders in the On My Mac section that I need to move up to my Gmail account. Not being able to do this means I have no sync. If I want to recreate a folder in Gmail, I have to go to Gmail to do it. Do you want your customers to hate you for locking them into using an antiquated system of local folders that you can't do anything with?
it's extremely annoying that such a basic feature doesn't work... I'd be ever so grateful if you were able to fix this.
- a very unhappy user
Matt Brinton commented
I agree with everything being said. I use email to run my businesses and if I can't set up a basic folder system to sort and store information then Outlook becomes useless. Bad form Microsoft!
Pam Johnson commented
I couldn't agree more. Using folders is vital to my work - the simplest thing and the most annoying.
Poor show Microsoft - as if you care ...!
This is one of the most elementary features and it's not working. It's like having Excel and not being able to sum numbers... How can 2 giants like Microsoft and Google not be able to make this work? This is ridiculous.
I spent 3 days in touch with Microsoft support to get my problem solved and no-one was able to give me the right information or to fully support me in implementing a viable solution. I was always redirected to online manuals that actually didn't help me at all. This back and forth is tiring.
Please, be more customer-centric. It is not normal to have to spend so much time and energy to make something as basic as this work.
Piling on here... This is clearly a Microsoft issue. Not Apple's fault. Not Google's fault. Microsoft disappoints its users in hopes they will move everything to a Windows environment. Bad decision that backfired. It leaves us very disappointed with Microsoft. We're being played and we don't appreciate it!! Please fix this now!!
Almost went and purchased 50 business licenses for an Apple based office. Playing around with it on my laptop, i discover that i cannot add/edit/move/delete folders from my outlook client is just silly. Guess i'll have to use the native applications that do everything we need and came with the computer for free.
Krishnan Ramanathan commented
This is unbelievable. Have been a Outlook use for ever, but looks like, now it's time to move. Its beyond frustrating. Just basic stuff and no respite.
fix it already this is crazy to be paying for outlook and no basic options!