Fix IMAP Root Folder
The IMAP Root Folder setting is not working in Outlook for Mac for years now. The Windows version abides by this setting and will show folders correctly. On IMAP servers who require the root folder to be set (for example "INBOX"), Outlook has this setting but ignores it, showing all the IMAP server folders as childs under Inbox. This is infuriating, please fix :D
Tobias
shared this idea
Hey There!
Thank you for reaching out to let us know about your recent experience while using Outlook for Mac.
If you are currently using the Insider Fast version or willing to opt in please contact the in-app support team for further assistance. You can contact in-app support by going to the Help tab at the top of your screen> then choose Outlook Help from the drop down menu.
If you are currently Insider Slow, Production, or those words don’t mean anything to you and you’re not sure, please refer to our answers forum by using the following link: http://answers.microsoft.com/en-us/mac/forum/macoffice2016-macoutlook/
We look forward to assisting you with your questions in those locations. J
If you have a feature you would like to see added to the app in the future please let us know.
All the best
The Outlook Mobile Team
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3 comments
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Anonymous
commented
same here and it sucks
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Anonymous
commented
Exactly the same problem here. On Outlook for Windows this setting works correctly, on Outlook for Mac it seems to be completely ignored.
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David
commented
Hi there
I got the same problem. I there any solution? On my Windows device it works, on my Mac it does not work. Outlook (Office 365) deletes automatically the "INBOX" entry.
