Support MacOS keyboard shortcuts
Until recently, Outlook supported built-in cursor navigation short-cuts (Ctrl-A to move to the start of a line, Ctrl-E to move to the end of the line, Ctrl-N for next line, etc). In a recent update this support disappeared, and these key sequences now mostly do nothing, except that Ctrl-A now maps to select-all, just like Cmd-A. Other Office products still support the shortcuts. For those who are used to universal OS support for these shortcuts it's a jarring experience, and inconsistent with the Mac experience.
martin c commented
The best applications allow one to use them without using a mouse. Outlook would be a much more usable application if I could assign keyboard mappings to frequently used actions, such as moving a message to a particular folder (having to type a folder name every time is not the same.)
Of course, one can use the OS to define keyboard shortcuts for items that have a unique menu item, but not everything does.
Editor actions would be another example: CTRL+A should be assigned to 'go to start of line', not "select all" (command + A does that already). Allowing users to redefine these shortcuts would go a long way in making the map more useable for MacOS users less accustomed to Windows idiosyncracies. Allowing the user to choose between some pre-defined pre-sets would be even better.
This oversight makes Outlook all but unusable for me. It is the only app that I (am forced to) use that doesn't support these OS-wide editing shortcuts.
I also agree with Steve that it would be very desirable to add more powerful support for defining keyboard shortcuts.
I desparately miss Cmd+Up and Cmd+Down to jump to the top and bottom of a message. This worked a few versions ago but then disappeared. Now they just move the cursor up and down one line. Even while entering this comment into a browser text box I can jump from top to bottom!
Juan Coll commented
As an example, when you press 'Exit' on an email you're writing, you get a window asking if you want discard changes, continue writing it or save it.
In older versions you could have been able to answer with keys like 'D', 'C' or 'S'. This is no longer feasible.
And the same happens with Word, Excel and PowerPoint.
Can you please bring this feature back??
Thanks a lot.
Within one of the last several updates, these keyboard shortcuts disappeared from Office 2016. Please reinstate them to work like every other MacIntosh document editor.
Allen Smith commented
Using the keyboard and mouse to navigate and select text needs to work the way it does in every other Mac application, rather than trying to mimic Windows.
Up arrow should move to the beginning of the line if on first line of document (rather than doing nothing on the top line).
Down arrow should do the opposite.
Command Up/Down should move to beginning/end of document (not line!).
Triple-click-drag should select paragraphs (not drag a single word!)
Single-click-drag should characters (not words!)
Option-right should move to end of current word (not the beginning of next word!)
Control keys should behave in the Mac way (for example, Control-T transposes two characters, control-A moves to beginning of line)
Page Up/Page Down/Home/End should not move the insertion point.
Allen Smith commented
Every other Mac application behaves the way Apple's Human Interface Guidelines specify. I expect the same conformity from Microsoft's applications.
It would be great to have a broader set of "Menu Items" available to set up keyboard shortcuts.
I figured out how to set up a custom keyboard shortcut using System Preferences on the Mac.
However, these can only be set up when there is an appropriate "Menu Item" in the Outlook app itself.
For example, if you type "edit" in the search box under the Help menu, a "Menu Item" will be displayed (i.e. Message -> Edit Message). So this can be used in System Preferences to set up a custom shortcut
But, there is no "Menu Item" for closing a search, or for adding 'Subject' to an advanced search, etc.
And, some "Menu Items" are not unique, e.g. if you have a category called "Blue" two "Menu Items" will turn up if you search. This can make it tricky to set up the correct keyboard shortcut in System Preferences.
Please consider adding further (unique!) "Menu Items" so that keyboard shortcuts can be added!
This would also enable Text Expander (a very popular Mac app) to work again.
To change this default behavior without adding an option is mind-boggling. Please restore the readline bindings, and bring in more actual Mac users as testers! You can do a lot with virtualized test boxes, but not mimic muscle memory.
I would like to have outlook keyboard shortcut when reading a message. I would like the ability to 'delete and read next'. Currently the only feature that is available is ctl+] to go to the next unread, but I would like to have the ability to delete the message before moving onto the next.
Wilko Heuten commented
Cleaning the inbox is quite annoying be dragging and dropping emails. It would easier to use keyboard shortcuts to move emails directly into previously defined folders, e.g CTRL+P moves a selected email to the folder "Private", CTRL+A moves a selected email to the AMAZON folder, etc.
In OS X, Cmd-Backspace normally deletes the current line of text. This feature was present in earlier versions of Outlook (until at least 1_160212, I think) but has since been removed so that Cmd-Backspace now deletes only a single word (Alt-Backspace). Could this feature be restored, please?
Add keyboard shortcuts to select items, e.g. From, To in Find Outlook Items ... currently have to use mouse which takes too much time.
MacOS users depend on the consistency of their applications. Until a few recent releases ago, Outlook for Mac supported native Emacs keybindings in its email compose window and other text views. They were yanked and no configuration was provided to allow their restoration.
Taking universal keybindings away that users depend upon in nearly all other Mac applications is decided step backwards. Please restore them.
Outlook has trouble playing nicely on the Mac, but I have at least noticed a few evolutionary improvements. Outlook now supports full screen mode better than it used to. This was a step forward.
MacOS has growing marketshare. Windows has shrinking marketshare. You should learn to accept and respect the customs and culture of the MacOS ecosystem.
Other users have requested this restoration as well.
Brian Mathews commented
I noticed this issue with build 15.20, currently running 15.25 (160713).
The OS X keyboard shortcuts no longer working with Office products (System Preferences > Keyboard > Text) due to the rewrite of the Message Body (Editor)?
Please reference the articles below, this all started with 15.20 when the NEW editor became available and shortcut text keys stopped being recognized.
Text Shortcut Keys: http://www.laptopmag.com/articles/autocomplete-with-text-shortcuts-os-x
Add a keyboard shortcut and/or menu selection to go to inbox
Alain Mellan commented
We should be able to use standard emacs keyboard shortcuts in email composition window. (Ctrl-n, Ctrl-p, Ctrl-a, etc)
Rami Levy commented
I completely agree with @Anonymous' comment. It's extremely frustrating to have these standard commands taken away and replaced by non-useful Windows bindings. At least make it an option!