Office 365 For Mac should have the same features available that PC users get. You are paying for a half built product and this simply isn't good enough. I would like to be able to swap over from Google Docs but I am seriously looking at cancelling my office 365 subscription and going back to using Gmail / Calendar and Google Docs directly as there really isn't any point me using office 365 for Mac. It is as though Microsoft purposely want to focus on a product for their PC customers. If you made the product equal to that available to your PC customers then I will be happy.

I suggest you enable RSS feeds for Mac. I really do. I know I'm not the first. I saw this posted previously and the response was:

"Thank you for your feedback, we have reviewed this feature, unfortunately, we will not be implementing this feature as this does not align with our overall goals. Thank you for your continued participation in making Outlook for Mac better."

Clearly we are not participating in making Outlook for Mac better. It won't happen because it doesn't align with "your' goals. I imagine the consumer goals are not important.

My question is, what does having RSS feeds have that is in direct conflict with your goals? The level of functionality is not overly difficult to include, at this point it is fairly standardized. From a UX perspective, it shouldn't have a significant impact to the rest of the functionality.

I would understand if it was a major overhaul, but let's be clear, it's not. As someone who works in creation of user interfaces, I don't know why it wouldn't be taken under potential consideration rather than a hard "no".

I'm just trying to address your BS response to force additional transparency as to WHY it is not aligned with your goals and why you would choose to not only not include it on Macs when available on PC software, and what the possible reason could be if your consumer base finds it a useful professional feature. I'm more disgruntled over your response rather than the decision to not use a useful feature.

so... what ARE your overall goals?

When selecting the office update option "automatically check" (as opposed to "manually check" and "automatically download and install"), since a few weeks the user gets a pop-up in the OSX notification centre to turn on the "automatically download and install" option. Every time I choose the option 'not now', then the app Microsoft AutoUpdate is started. First you get another pop-up where you again have to choose 'not now' for the 'automatically download and install" option.
Most of the time there is no update.

I choose the "automatically check" option as I want to be notified that an update is available and schedule the update execution.

I've contacted 'support' and they have first advised to turn off the notifications, which kind of defeats the purpose of selecting the "automatically check" option, as you do not get a notification anymore.
The other advice was to select the "manually check" option, also not a solution!

I want the situation to change back to the situation before: I have all notifications turned on for the Microsoft AU Daemon and I have selected the option "automatically check" in Microsoft Autoupdate and with those settings I only get a notification in the OSX notification centre when an update is available.

IMHO, Microsoft is treating their customers as idiots with this change in behaviour of the Microsoft AutoUpdate app.