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Outlook.com

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Outlook.com

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  1. Create new folder

    How can I create a new folder?

    129 votes
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    12 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminMicrosoft Outlook (Feedback Manager, Outlook.com) responded

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  2. Receiving emails from gmail.

    Make sure individuals can receive emails from gmail accounts. I am unable to receive emails from my own or others gmail accounts. Are there certain settings preventing this? What’s the go?

    16 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminDemet Kiziltan (Customer Support Agent, Outlook.com) responded

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  3. Get rid of 2 step verification

    I have a separate email for my Xbox account that I don’t know the password too I can’t log into because of the stupid 2 step verification is an email and phone number I have the email but I don’t have that same phone number anymore and if I try getting around it I have to wait 30 days to get into my own account !?!?!?!?!?!?!?

    53 votes
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    2 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminMicrosoft Outlook (Feedback Manager, Outlook.com) responded

    Hey There!

    Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

    We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

    Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ?

    If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

    All the best,
    The Outlook Team

    PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

  4. Currently unable to receive emails

    Unable to receive emails!!!

    6 votes
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    23 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminMicrosoft Outlook (Feedback Manager, Outlook.com) responded

    Hey There!

    Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

    We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

    Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺

    If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

    All the best,
    The Outlook Team

    PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

  5. I cant see my older mails.. you guys have ruined it..

    I cant see my older mails.. you guys have ruined it.. retrive my older mails..

    45 votes
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    1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminMicrosoft Outlook (Feedback Manager, Outlook.com) responded

    Hey There!

    Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

    We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

    Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺

    If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

    All the best,
    The Outlook Team

    PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

  6. Big problem: emails go directly into the deleted items folder.

    14 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminMicrosoft Outlook (Feedback Manager, Outlook.com) responded

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  7. Email resetting password

    I want to reset an account that I created using the recommended strong password from iPhone, which is not saved as I expected in iCloud Keychain and I don’t remember the password. Is it possible to do it?

    8 votes
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    3 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminMicrosoft Outlook (Feedback Manager, Outlook.com) responded

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  8. spam phishing alert

    Because it is filled with spam emails and they are all phishing. For months they have been sending these emails and it is annoying. I'm sending this suggestion because I'm already wanting to contact someone who says they have confidential information. If you could help I appreciate it, I'm sure I will not be the only one who gets this from phishing spam./Por que se llena de correos spam y todos son phishing. Desde hace meses llevan mandando estos correos y es molesto. Mando esta sugerencia porque ya me estan queriendo contactar alguien que dice tener información confidencial. Si pudieran…

    4 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminDemet Kiziltan (Customer Support Agent, Outlook.com) responded

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  9. I dont recieve facebook recovery email.

    I dont recieve messages from facebook.

    53 votes
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    16 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminMicrosoft Outlook (Feedback Manager, Outlook.com) responded

    Hey There!

    Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

    We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

    Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺

    If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

    All the best,
    The Outlook Team

    PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

  10. Where is my spam box?

    The confirmation email from a website was sent to my spam box, but now after some update the box was disappeared. Please fix it fast because this is really important to me. How to get it back?

    3 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminDemet Kiziltan (Customer Support Agent, Outlook.com) responded

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  11. Someone stole my email ID. How can I retrieve it???

    Someone stole my email ID. How can I retrieve it???

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminDemet Kiziltan (Customer Support Agent, Outlook.com) responded

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  12. Improve the compatibility with smart phones ie iPhone.

    Does not load emails properly, cannot view email in one screen, requires moving screen laterally. Folder shows multiple emails but when opened does not load emails

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminDemet Kiziltan (Customer Support Agent, Outlook.com) responded

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  13. Hi,we received mail from MAILER-DAEMON@amazon.com 24 mails a day ,how to stop it?

    9 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminMicrosoft Outlook (Feedback Manager, Outlook.com) responded

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  14. Team, emails are not syncing automatically. Everytime I have to open to check whether Ibhave got any emails.

    2 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminDemet Kiziltan (Customer Support Agent, Outlook.com) responded

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  15. I have a lot of spam mail and I have phishing mail. You should arrange all mail from my report. Some mail hack my email. Pls, delete my mail

    Hack mail

    3 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminDemet Kiziltan (Customer Support Agent, Outlook.com) responded

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  16. Junk emails “lost”

    Junk email in outlook live.com is “lost” after one week and not “deleted” after 30 days as clearly stated. By “lost” I mean that it disappears from the junk folder after 7 days but is not moved to deleted or any other folder either.

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminDemet Kiziltan (Customer Support Agent, Outlook.com) responded

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  17. Not able to add/create a nea folder in the Microsoft Outlook app. The ok tab is not highlighted/active

    Not an idea just a feature not working, i.r creating a new folder feature in the Outlook email does not work. (As in above comment).

    4 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminDemet Kiziltan (Customer Support Agent, Outlook.com) responded

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  18. e-mail address does not come from foursquare

    To log in to my foursquare account, my link is sent to my e-mail address, but mail doesn't reach me

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminDemet Kiziltan (Customer Support Agent, Outlook.com) responded

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  19. I am facing problem regarding mail received.

    Someone sent me a mail, but I haven't receive the mail. Most of the time I have to use another mail id to got information from sender.

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminDemet Kiziltan (Customer Support Agent, Outlook.com) responded

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  20. Hi I keep getting emails saying that my account is going to close can you please make sure it doesn’t is I haven’t authorise this Regards

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminDemet Kiziltan (Customer Support Agent, Outlook.com) responded

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

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