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Outlook.com

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  1. Adding a doc attachment no longer works on Firefox on my android Xperia xz1 compact. It just resets the browser tab. It worked last week.

    Adding a doc attachment no longer works on Firefox on my android Xperia xz1 compact. It just resets the browser tab. It worked last week. Please fix this so I can apply for a job.

    4 votes
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      0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

      Hey there!

      Thank you for using Outlook.com and reaching out to us regarding your recent experience.

      Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

      To contact in-app support please use the following steps:

      Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

      Click the ? in the top menu bar to open the Help pane.

      Click on the Help link toward the bottom of the pane to open the Contact Support box.

      We look forward to assisting you there!

      All the best

      The Outlook Team

      PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

    • 3 votes
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        0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

        Hey there!

        Thank you for using Outlook.com and reaching out to us regarding your recent experience.

        Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

        To contact in-app support please use the following steps:

        Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

        Click the ? in the top menu bar to open the Help pane.

        Click on the Help link toward the bottom of the pane to open the Contact Support box.

        We look forward to assisting you there!

        All the best

        The Outlook Team

        PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

      • coffeeaddiclife.com

        FTC won't help outlook support wont help . need to file complaint with BBB

        1 vote
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          0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

          Hey there!

          Thank you for using Outlook.com and reaching out to us regarding your recent experience.

          Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

          To contact in-app support please use the following steps:

          Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

          Click the ? in the top menu bar to open the Help pane.

          Click on the Help link toward the bottom of the pane to open the Contact Support box.

          We look forward to assisting you there!

          All the best

          The Outlook Team

          PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

        • 1 vote
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            0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

            Hey there!

            Thank you for using Outlook.com and reaching out to us regarding your recent experience.

            Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

            To contact in-app support please use the following steps:

            Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

            Click the ? in the top menu bar to open the Help pane.

            Click on the Help link toward the bottom of the pane to open the Contact Support box.

            We look forward to assisting you there!

            All the best

            The Outlook Team

            PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

          • 1 vote
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              0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

              Hey There!

              Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

              We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

              Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise.

              If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

              All the best,

              The Outlook Team

              PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

            • 1 vote
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                0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

                Hey there!

                Thank you for using Outlook.com and reaching out to us regarding your recent experience.

                Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

                To contact in-app support please use the following steps:

                Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

                Click the ? in the top menu bar to open the Help pane.

                Click on the Help link toward the bottom of the pane to open the Contact Support box.

                We look forward to assisting you there!

                All the best

                The Outlook Team

                PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

              • How do you get Instagram notifications?

                I can’t get Instagram notifications in order to reset my password on instagram. PLEASE HELP.

                1 vote
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                  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

                  Hey there!

                  Thank you for using Outlook.com and reaching out to us regarding your recent experience.

                  Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

                  To contact in-app support please use the following steps:

                  Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

                  Click the ? in the top menu bar to open the Help pane.

                  Click on the Help link toward the bottom of the pane to open the Contact Support box.

                  We look forward to assisting you there!

                  All the best

                  The Outlook Team

                  PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

                • 1 vote
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                    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

                    Hey there!

                    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

                    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

                    To contact in-app support please use the following steps:

                    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

                    Click the ? in the top menu bar to open the Help pane.

                    Click on the Help link toward the bottom of the pane to open the Contact Support box.

                    We look forward to assisting you there!

                    All the best

                    The Outlook Team

                    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

                  • Majority of emails are coming through to Focused and not filtering correctly to Other - HELP

                    Hi there,
                     
                    I’m having issues with my Focused inbox.
                     
                    Rather than receiving important items in my focused inbox, I’m now receiving an overflow of the more irrelevant emails that would usually be filtered through to the Other tab. I’d say 98% of all my received emails are now coming through to Focused, and about 2% filtering through to Other.
                     
                    This is very frustrating because I’ve had to switch off my email notifications on my phone because rather than being notified of the important emails, I’m getting notifications for basically everything as it’s not filtering through to Other…

                    1 vote
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                      0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

                      Hey there!

                      Thank you for using Outlook.com and reaching out to us regarding your recent experience.

                      Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

                      To contact in-app support please use the following steps:

                      Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

                      Click the ? in the top menu bar to open the Help pane.

                      Click on the Help link toward the bottom of the pane to open the Contact Support box.

                      We look forward to assisting you there!

                      All the best

                      The Outlook Team

                      PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

                    • Retrieve old emails

                      Can anyone tell me how to retrieve old emails from my account. Emails from 6 mo this to a year ago are missing and I really need them! I tried putting them in a new folder but they are missing from that too!
                      Can anyone help as they are important!

                      1 vote
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                        0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

                        Hey there!

                        Thank you for using Outlook.com and reaching out to us regarding your recent experience.

                        Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

                        To contact in-app support please use the following steps:

                        Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

                        Click the ? in the top menu bar to open the Help pane.

                        Click on the Help link toward the bottom of the pane to open the Contact Support box.

                        We look forward to assisting you there!

                        All the best

                        The Outlook Team

                        PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

                      • 1 vote
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                          0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

                          Hey there!

                          Thank you for using Outlook.com and reaching out to us regarding your recent experience.

                          Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

                          To contact in-app support please use the following steps:

                          Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

                          Click the ? in the top menu bar to open the Help pane.

                          Click on the Help link toward the bottom of the pane to open the Contact Support box.

                          We look forward to assisting you there!

                          All the best

                          The Outlook Team

                          PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

                        • 1 vote
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                            0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

                            Hey there!

                            Thank you for using Outlook.com and reaching out to us regarding your recent experience.

                            Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

                            To contact in-app support please use the following steps:

                            Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

                            Click the ? in the top menu bar to open the Help pane.

                            Click on the Help link toward the bottom of the pane to open the Contact Support box.

                            We look forward to assisting you there!

                            All the best

                            The Outlook Team

                            PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

                          • 1 vote
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                              0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

                              Hey there!

                              Thank you for using Outlook.com and reaching out to us regarding your recent experience.

                              Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

                              To contact in-app support please use the following steps:

                              Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

                              Click the ? in the top menu bar to open the Help pane.

                              Click on the Help link toward the bottom of the pane to open the Contact Support box.

                              We look forward to assisting you there!

                              All the best

                              The Outlook Team

                              PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

                            • Hi, I have just received an email from my own account saying I’ve been hacked and they have all my accounts info and passwords.

                              My account has been hacked. I’ve received an email from my own account saying I’ve been hacked and they have all my accounts info and passwords and have recorded me via the camera on my phone. They have asked me to transfer $800 to their Bitcoin wallet and if I don’t in 48hrs they will send out all the embarrassing footage and website history they apparently have of me to all my contacts. They even put my password in the email, it’s not the password for my email account. But is for some of my other accounts. What can I…

                              4 votes
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                                0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

                                Hey there!

                                Thank you for using Outlook.com and reaching out to us regarding your recent experience.

                                Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

                                To contact in-app support please use the following steps:

                                Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

                                Click the ? in the top menu bar to open the Help pane.

                                Click on the Help link toward the bottom of the pane to open the Contact Support box.

                                We look forward to assisting you there!

                                All the best

                                The Outlook Team

                                PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

                              • Strange mails

                                I just got an email saying i have singed in in india, but i haven’t. Is it spam? Where do i see all my latest conexions?

                                1 vote
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                                  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

                                  Hey there!

                                  Thank you for using Outlook.com and reaching out to us regarding your recent experience.

                                  Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

                                  To contact in-app support please use the following steps:

                                  Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

                                  Click the ? in the top menu bar to open the Help pane.

                                  Click on the Help link toward the bottom of the pane to open the Contact Support box.

                                  We look forward to assisting you there!

                                  All the best

                                  The Outlook Team

                                  PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

                                • I cant send anything over 5mb without being asked how i want to send it

                                  Don't know why this is happening NEVER happened in classic! for some reason every time I attache anything over 5MB i get a message asking how i want to attach the file even though in my preferences i have clicked on always attach as a copy? is this another bug? or do microsoft think that every time i send a file over 5mb i need to be asked? Do you realise that people send files over 5mb all the time?

                                  1 vote
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                                    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hey there!

                                    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

                                    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

                                    To contact in-app support please use the following steps:

                                    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

                                    Click the ? in the top menu bar to open the Help pane.

                                    Click on the Help link toward the bottom of the pane to open the Contact Support box.

                                    We look forward to assisting you there!

                                    All the best

                                    The Outlook Team

                                    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

                                  • Why is my emails that are older than 1 month no longer in my inbox?

                                    Why are emails received more than a month ago now no longer able to be seen? I have been searching for an answer and have tried to look in settings and am now locked out for a month. Arghhhh!

                                    1 vote
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                                      0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

                                      Hey there!

                                      Thank you for using Outlook.com and reaching out to us regarding your recent experience.

                                      Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

                                      To contact in-app support please use the following steps:

                                      Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

                                      Click the ? in the top menu bar to open the Help pane.

                                      Click on the Help link toward the bottom of the pane to open the Contact Support box.

                                      We look forward to assisting you there!

                                      All the best

                                      The Outlook Team

                                      PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

                                    • Email

                                      Most of my emails doesn't come to my mobile phone but instead it went through to my wife's mobile phone.y?can it be rectify asap?
                                      Your kind attention are much appreciated.

                                      1 vote
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                                        0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

                                        Hey there!

                                        Thank you for using Outlook.com and reaching out to us regarding your recent experience.

                                        Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

                                        To contact in-app support please use the following steps:

                                        Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

                                        Click the ? in the top menu bar to open the Help pane.

                                        Click on the Help link toward the bottom of the pane to open the Contact Support box.

                                        We look forward to assisting you there!

                                        All the best

                                        The Outlook Team

                                        PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

                                      • account update

                                        Hi....I received an email from urs which ask me to update my account, if not do it, will immediately delete my account. Is it true?

                                        1 vote
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                                          0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

                                          Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

                                          We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

                                          Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ?

                                          If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

                                          All the best,
                                          The Outlook Team

                                          PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

                                        • FIX JUNK MAIL

                                          11/26/18 Not so much an "IDEA" as a Complaint, since apparently there's no option for that...

                                          I deleted 2 of 3 emails in Junk mailbox; then tried to mark 3rd item Not Junk (again!), when Email Folders list slid over left half of screen & locked up! Refreshed & tried again - SAME RESULT! Now, the Junk Mailbox is MISSING from Email Folders! Since good emails regularly end up in Junk, how will I access & recover those emails that I want???

                                          3 votes
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                                            0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hey there!

                                            Thank you for using Outlook.com and reaching out to us regarding your recent experience.

                                            Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

                                            To contact in-app support please use the following steps:

                                            Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

                                            Click the ? in the top menu bar to open the Help pane.

                                            Click on the Help link toward the bottom of the pane to open the Contact Support box.

                                            We look forward to assisting you there!

                                            All the best

                                            The Outlook Team

                                            PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

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