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  1. 3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey There!

    Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

    We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

    Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺

    If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

    All the best,
    The Outlook Team

    PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

  2. Cannot access my account while overseas

    Every time I go overseas I cannot access my account.
    A security code is sent to another email account... which is also overseas.
    I can not then access the security code. BECAUSE i am locked out of all my email.
    When I travel I can not access any of my email accounts.

    Of course my PHONE NUMBER is overseas too since I am traveling.

    How do I access my any of my email accounts?

    9 votes
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    5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey There!

    Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

    We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

    Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺

    If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

    All the best,
    The Outlook Mobile Team

    PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

  3. Where is my old lay-out? Where are my folders? Where are my old mail-items? Where is my menu? Where is everything? :-(

    Where is my old lay-out? Where are my folders? Where are my old mail-items? Where is my menu? Where is everything? :-( And where are the configuration options to get the old settings and looks back, while I never asked them to be changed and hidden and get rid of in the first place! :-(

    1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey There!

    Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

    We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

    Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺

    If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

    All the best,
    The Outlook Team

    PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

  4. Why email sending failed ... error occured why?

    Why email sending failed ... error occured why?

    1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey There!

    Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

    We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

    Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺

    If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

    All the best,
    The Outlook Team

    PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

  5. Looks like I am not receiving any emails

    Looks like I am not receiving any emails

    5 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey There!

    Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

    We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

    Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺

    If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

    All the best,
    The Outlook Mobile Team

    PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

  6. Hotmail server error

    Hello, my wife has started having problems accessing her hotmail account via IE or Chrome, she receives the message shown at the bottom of this page, this happens on either browser (cache and cookies have been cleared) it also occurs when tried from a different PC. She can open recent emails using outlook (the envelope icon on the task bar) but folders/archives show as empty, additionally emails she can see will not display attachments.
    Any help towards a solution would be greatly appreciated, thanks.
    Server Error in '/Mail' Application.
    Runtime Error Description: An application error occurred on the server. The…

    2 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey There!

    Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

    We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

    Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺

    If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

    All the best,
    The Outlook Mobile Team

    PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

  7. All of my contacts are gone and I can't receive emails all of a sudden.

    Make it so that contacts don't suddenly disappear and people can't receive emails.

    1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey There!

    Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

    We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

    Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺

    If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

    All the best,
    The Outlook Mobile Team

    PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

  8. Can't delete multiple email when use function 'search email'

    I can't delete emails from the mail which I search them. When I delete them, they're still on inbox don't move to delete folder. What's happen?

    5 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey There!

    Thank you for reaching out to let us know about your recent experience while using the Outlook.com app.

    We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

    Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺

    If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

    All the best,

    The Outlook Mobile Team

    PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums

  9. user friendly

    just make everything user friendly

    6 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey There!

    Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

    We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US HYPERLINK

    Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺

    If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.
    All the best,

    The Outlook Mobile Team

    PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

  10. Help please. De l'aide SVP

    Hello, since live.com did the last update I can't read my emails on hotmail.fr. Usually I go on my mail-box by using Outlook on my browser (Firefox), but I can't anymore. Please tell me what to do. Regards. Philippe.
    Bonjour, depuis la dernière mise à jour de live.com je ne peux plus accéder à mes mails de hotmail.fr. Normalement j'accède à ma boite en utilisant outlook avec mon navigateur Firefox, mais celà ne marche plus. Dites moi quoi faire s'il vous plait.Cordialement. Philippe

    21 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey There!
     
    Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

    We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US
     
    Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺
     
    If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

    All the best,
     
    The Outlook Mobile Team
    PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

  11. 6 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey There!

    Thank you for reaching out to let us know about your recent experience while using the Outlook.com app.

    We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

    Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺

    If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

    All the best,

    The Outlook Mobile Team

    PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

  12. Hotmail.co.uk connection

    it would be a good idea to let subscribers access their old hotmail.co.uk accounts. Mine hasn't worked for 3 weeks.

    4 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey There!

    Thank you for reaching out to let us know about your recent experience while using the Outlook.com app.

    We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

    Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺

    If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

    All the best,

    The Outlook Mobile Team

    PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

  13. working email

    an email system that works

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey There!

    Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

    We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

    Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺

    If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

    All the best,
    The Outlook Mobile Team

    PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

  14. USING ACTUAL HELP TO HELP QUERIES

    HOW ABOUT YOU ACTUALLY OFFER SUPPORT RATHER THAN A SPIDER WEB OF HELPLESS ****

    USE PEOPLE AND YOU MAY HELP YOUR CUSTOMERS MORE

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey There!

    Thank you for reaching out to let us know about your recent experience while using the Outlook.com app.

    We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

    Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺

    If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

    All the best,

    The Outlook Mobile Team

    PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

  15. Microsoft Outlook

    Need an easy way to get my email with Microsoft Outlook

    4 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey There!

    Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.
    We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

    Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺

    If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.
    All the best,

    The Outlook Mobile Team
    PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

  16. Update security

    Was blocked access to my hotmail because visiting another country and couldn't send myself the text to unlock it so went through a large questionnaire process to get into my emails only to be told to change my password and when I went to add the security option of sending an email to another address (my husbands Gmail works fine) only to be told once again to send a text to my phone anyway! Why did I go through this process for nothing?! Pathetic

    155 votes
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    6 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey There!

    Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

    We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

    Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ?

    If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

    All the best,
    The Outlook Team

    PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

  17. No wonder everyone’s switching to google. You guys are so out of touch with what everyone wants. This is ridiculous hotmail WAS awesome.

    No wonder everyone is switching to gma. This has become ridiculously difficult to do simple tasks, it was perfect when hotmail ran it.
    Now I can’t figure out how to delete 20 year old contacts from my iPhone, I can’t delete mail without refreshing because outlook loads everything in single chunks, too many slide-y windows, pop up notifications, what ever happened to keeping things simple?
    For years I have tolerated these changes hoping I’d get used to it but you still have the most uncomfortable setup I’ve ever used, get with the program. While you do that, I’m dropping my…

    25 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey There!

    Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

    We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

    Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ?

    If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

    All the best,
    The Outlook Team

    PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

  18. Stop sending me emails about settings. 10 days/emails, no unsub... just stupid.

    Sending me non-stop daily emails for almost 2 weeks, for some non-existent account issue is ridiculous. Is this some kind of emergency?! And no way unsubscribing or otherwise stopping it. You're telling me there is a credential issue with an email account that has nothing to do with outlook, I don't use with outlook and therefore have no way addressing via the settings with outlook, which appears to be the only way to stop this utterly annoying onslaught of pest-mail. Surely you guys can do better than this? FFS...

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  19. A Microsoft Onedrive account comes with an unusable Outlook account and no way to sign up for a real Outlook email.

    After signing up for OneDrive account and then logging in to outlook.live.com I'm given a hideous outlook_<lotsoflettersandnumbers>@outlook.com email address. When I try to send a test email to that address it bounces. There appears to be no way to create a "real" Outlook account from the state I'm in. 😔

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  20. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

    We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

    Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ?

    If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

    All the best,
    The Outlook Team

    PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

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