No Automatic Deletion for Junk Mails
It seems that mail in the junk mailbox will be deleted after a few days. If there is a setting where I can disable the automatic deletion. There are important emails which I may have missed out and it got deleted after a few days.
Please do let me know if there is such function to disable the automatic deletion for junk mail.
If there is no such function, kindly consider to retain mails in the junk mailbox. Many users have feedback on the importance of not deleting junk mails automatically after a few days. Important mails which has been deleted cannot be recovered and it will cause inconvenience to Microsoft users.
Kindly take this feedback into consideration.
Thank you for using Outlook.com and reaching out to us regarding your recent experience.
Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.
To contact in-app support please use the following steps:
Sign into your email account on any web browser on a pc or Mac, www.outlook.com .
Click the ? in the top menu bar to open the Help pane.
Click on the Help link toward the bottom of the pane to open the Contact Support box.
We look forward to assisting you there!
All the best
The Outlook Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.