OutlookUservoice_icon_outlook Outlook Feedback by UserVoice


Password Reset

I've been trying, through countless reset form submissions, to access my account (smdelap@msn.com)
Every one has been rejected. ******** it!! What do you need???? I've answered every one of your questions. The emails I submitted had no subject line so the fields we're left blank. I can whistle the Star Spangled Banner out of my ******* and my **** is 8 1/4" long (from the base). Is that enough for you?????!!!!! This process is a ridiculously transparent effort to gather info to solicit my contacts under the guise of security. Pathetic!!

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Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

Hey there!

Thank you for using Outlook.com and reaching out to us regarding your recent experience.

Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

To contact in-app support please use the following steps:

Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

Click the ? in the top menu bar to open the Help pane.

Click on the Help link toward the bottom of the pane to open the Contact Support box.

We look forward to assisting you there!

All the best

The Outlook Team

PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

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  • Scott DeLap commented  ·   ·  Flag as inappropriate

    Seriously? I send you a message regarding my inability to access my email, and your suggestion is for me to open my email account and access "help"??!!! Obviously this site is worthless and the responses are merely automated. I post this only to keep others with issues from wasting their time. Switch to Google and call it a day!

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