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Outlook.com

Things first inbox laters ends in junk email

I’ve now tried several times that I receive an email correctly in my inbox. I leave it as unread for later and days later when I check my junk email to see if emails have ended here by mistake, I realize that the exact same message from earlier now has been moved to junk email. I think you really have to make sure that emails can’t automatically be moved after they first have been sorted. This strange filter will make me lose important emails that I know isn’t junk and I’ve noticed correctly in my inbox but later is moved to junk and deleted anyway - EVEN when I’ve already noticed it has first correctly been registered in my inbox and not as junk. Please make sure this issue gets fixed as I’ve experienced this several times.

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René Faerch shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

Hey there!

Thank you for using Outlook.com and reaching out to us regarding your recent experience.

Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

To contact in-app support please use the following steps:

Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

Click the ? in the top menu bar to open the Help pane.

Click on the Help link toward the bottom of the pane to open the Contact Support box.

We look forward to assisting you there!

All the best

The Outlook Team

PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

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