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I am having a Very difficult time receiving e-mails from my boss/co-worker and can't seem to figure why. They send out content and never reaches me except it reaches everyone else. I've even tried marking them as a priority sender, is there anything you or I could do to handle this, as it's so important I can transfer info through e-mail for work purposes? Could it have something to fo with them sending to multiple accounts at one time?

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Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

Hey there!

Thank you for using Outlook.com and reaching out to us regarding your recent experience.

Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

To contact in-app support please use the following steps:

Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

Click the ? in the top menu bar to open the Help pane.

Click on the Help link toward the bottom of the pane to open the Contact Support box.

We look forward to assisting you there!

All the best

The Outlook Team

PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

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