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Draft email vanished - panicking

Can someone please help me. I'm not sure if I'm posting this in the correct place.

I've been drafting a very long email to perfection for a month now on my hotmail app.

When I exited the draft, instead of saving like it normally does there was a message saying there is no content to this email.

In a panic I opened the email and pressed paste in case I had deleted something, but I hadn't. All that pasted a was a very small paragraph.

I exited the draft again in a panic and that draft saved instead of my prior one I had lost.

I then tried deleting the email and tried to restore the deleted email, but it still only had the small paragraph in it still.

I have checked all folders and the draft is nowhere to be found.

It was a very important email and I'm in a complete panic that I have lost it.

Can a moderator please help me i'm desperate

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Laura S shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ?

If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

All the best,
The Outlook Team

PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.


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