STOP BREAKING THINGS
July 08, 2018, 16:37 +0000
Good day! I hope you are doing well. I'm Harold and I certainly understand the desire to switch back to the classic version Outlook. The classic version or experience with Outlook is something we all have gotten used to and love. Outlook.com though has released an update to the interface to provide a faster, more personalized email experience. This update is being rolled out to all users.
We always love to hear from our customers to continuously improve our service. This is why we are always listening and appreciate your feedback. If there are functions, features, views, or anything else that you may have missed from the classic Outlook experience, or other features you would like to see in the new outlook, please let us know by clicking the link:
Let me help you get as comfortable as possible with the new version. Let me know the option that you use in the old layout or if the view is different let me know and I'll do my best to look like the way it used to be.
I'll stick with you until you get used to the new version.
I'll be looking forward to your response.
so I did not ever click on "try beta" email, I dont want it, dont like it, hate it really, I can not paste my contacts list in this new email using "to", "cc" or "bcc" pasting as I could with the old classic look, every time I try to paste an address in, it says "cant find any contacts" and there for wont let me add anyone to any of those boxes, I do NOT want to keep my personal friends email address's in the contacts list of microsucks, because I have had issues with hotmail and yahoo being hacked and those people getting spammed to death for it, so I do not keep any contacts any place other on a private text file I have, there are also other features that do not work now and some new stuff I have no use for that takes up room, another issue with this new is that every time I open my inbox, my folders list is not there and I have to click on that icon at the top to open it, and on that subject there is now some new one there called "Favorites" which I DO NOT WANT OR NEED AND IT WONT LET ME GET RID OF IT !!!!!!! microsoft, did your liberal parents never teach you that if it aitn broke, DO NOT TRY TO FIX IT?!?!?!?!!? seem not as you have now become yahoo/AT&T and broke your email service, I came to outlook live to get away from the forced on its users changes that seem to come every few months, whats next MS, you selling out to the communist aol, verizon and huffington post too !!!!! give those of us who HATE this new you have created to not use it, give we the people the right and option to pick which way we WANT OUR PERSONAL email to look and act. stop being liberal nutjobs and forcing your own personal view points and options onto use. we do not all think the way you do nor do we want the same things as you do. so stop assuming things and give us the option to OPT OUT of this new you decide to stuff up our back sides !!!!!!!! GIVE ME THE CLASSIC WITH OUT THE BETA I DO NOT WANT THIS NEW , I HATE IT AND WILL NEVER GET USED TO IT BECAUSE ITS NOT WHAT I WANT OR WHAT I CAN USE!!!!!!!!!!!!
Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.
We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US
Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ?
If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.
All the best,
The Outlook Team
PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.