One of my Hotmail has been locked and I forgot the pw. My Apple ID and Facebook are connecting with that email.
One of my Hotmail has been locked and I forgot the pw. My Apple ID and Facebook are connecting with that email. I tried to get back my pw but it doesn’t work. Can I provide my idcard to support the Hotmail is belong to me?
Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.
We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US
Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺
If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.
All the best,
The Outlook Team
PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.
I tried the like you’ve shared, but still can’t get back my account as I forgot my password and those safety question.