Stop linking contacts!!!!
I need to unlink all my contacts.
I need you to stop fooling around them.
For the first part, me and the rest of your consumer base need a macro or a feature to undo the random linking that you create. Just plain "unlink all". I have +4.000 contacts and no time to unlink one by one.
For the second part, we beg of you to stop making random linking. It is insane that you must make such a mess on my contacts. Don't do that any more, please. No programmatic linking of any contacts, never again.
Scott Brown commented
I agree completely with the other comments here.
Microsoft's attempt to automate contact management completely ignores the many specific use cases and needs that business have in respect of their data.
For many years / product cycles, Microsoft has pushed one size fits all, lowest common denominator, contact linking and recipient cache contact management features without enabling tenant or user level management of the features.
These types features are suitable for personal MS accounts but are not at all suitable for organizations, and have caused our business countless hours of lost time and money due to staff using incorrect contact data BECAUSE of (1) the contact linking feature, and (2) the associated recipient cache recommendation feaure, both of which have hidden or replaced our data with system suggested data that was incorrect; data that we’ve had to spend a ridiculous amount of time having to correct and re-correct over the years.
Microsoft needs to immediately stop forcing automated changes that structurally or effectively (due to UI design choice) change tenant data without the explicit consent of a user and within tenant imposed limits enabling protection of the tenant’s desired data structures across a tenant’s users.
Instead, if they want to develop these features -- which I’m in favour of and could be helpful if implemented under a supplemental and suggestive approach -- they need to make these types of helpful data management automations: (1) supplemental, view only, features that suggest data realignments, that (2) are visually separate and distinct from a tenant’s manually managed contact records, and (3) the linking recommendations can be optionally used to update a tenant’s / users contact records, completely or partially and selectively, at the users discretion, or (4) permanently ignored by a user and/or have the suggestion feature run at the users request manually and, finally (5) enable the features to be partially (selectively) or completely disabled at the tenant level to allow the tenant to safeguard it’s desired data structures.
Libor Jílek commented
Stop this "feature"!
I cannot understand how Microsoft even pushed this feature WITHOUT providing a feature/solution to undo the changes once they are done. Like why and how - what thought process was behind it?
Also , why are they automatically linking multiple contacts without even prompting a message to a user if he agrees with it or not.
I have a user with over 1200 Contacts. So according to Microsoft and their bright decision I should just tell the User:
"Sorry, it's your fault, the information in all your linked contacts is too similar so Microsoft linked them all - you have to unlink them all manually, one per one. Nothing we can do Pal". Who in their right mind thought this would be a "good and useful" feature? lol And there's not even an option to show all linked contacts or unlink them all, like.... what?!
graham jones commented
I am seeing this across multiple managed O365 tenants in our CSP, proving to be a very annoying bug
Agree - just became another victim of this horrible bug. Sent confidential information to the wrong contractor. As federal government, am horrified that Microsoft actually distributed this - and even refers to it as a feature. One cannot even disable it! PLEASE remove the feature or at least include an option to disable this function!!!