You should give customers the possibility to deactivate the safelinks feature
I am an Office 365 Home subscriber. Yesterday, my Outlook started suddenly use safelinks feature that changes links in emails to a very complicated form, which is visible when using plain text, as I do. Outlook support staff was very helpful and they are going to deactivate the feature. However, I would prefer that this kind of change would be optional and, at the very least, the customer could independently deactivate the feature. It does not make sense that I have to contact customer support in order to receive emails on which links do not look terrible. The problems of the safelinks feature are perfectly described here: https://blog.tylerbickford.com/2016/06/16/microsoft-advanced-threat-protection-is-a-disaster/
Bart Read commented
The safelinks functionality is a massive headache. Often you click a link and nothing appears to happen. Then you click it again a few seconds later, still nothing. Then you click it again after another few seconds. And after all that you end up with three browser tabs opening that all do ridiculously slow redirect from the "safelink" to the actual website.
This is extremely annoying and not at all a helpful feature, especially given that my browser of choice (Firefox) will reliably sound the alarm if I accidentally try to visit a potentially dangerous website.
Ok, so you've hired new college graduate code robots sitting around with nothing to do but come up with Safelinks & Analytics.
Is it Microsoft's job to determine what level of protection that users must have or develop software that invades personal privacy?
How does software that slows down web access improve productivity?. Now, it takes 30, 60, 90 seconds or longer to view a web site with an unreadable link. Remove this unusable software and the product managers, employees or hackers that thought this stuff was a good idea.
DOUGLAS DIEDERICH commented
Please disable mine as well. This is a game changer, I'd switch emails before I have to copy paste all my links. Astonishingly stupid.
Matt Hummel commented
Please disable the Safelinks feature. This is an annoyance when you have to pull hyperlinks from an email and paste into another document.
Tim OToole commented
Ill be switching to a different platform if this doesn't go away. it doesn't even work
This is really a painful implementation, despite the reason, Microsoft can do much better than this Please send the direction to turn it off
Trevor Yorke commented
yes I need to turn this off
Michael Cunningham commented
I too want to be absolved of your protection scheme, it is a royal pain in the rear, turn it off I am a big boy, and know where I can and can't go.
This feature was clearly not ready for the big time. If it did there would be an option to view anyway or something to easily and obviously work around it. I do not want a corporation deciding what I want/need. I'm so close to ditching MSN email. Please get ride of this feature.
Add me to the list of angry customers - not that you care.
Paul Crimi commented
I have given 'SafeLinks' months to prove it's value and have given up. It constantly slows down the loading of pages, some won't load at all because of too many redirects, or loads just fail entirely. Also, I can no longer look to see where I am actually being directed too. I never had any issues before this was implemented and have been well trained to avoid phishing links. The SafeLinks feature stinks and I don't want it.
I'm amazed that there isn't an easily found setting in Outlook that one can use to turn this nasty feature off and on with.
Hi, how can I switch off the safelinks add on. Many times when I try to open a link from an email, the link fails saying ‘too many redirects‘. It is becoming really frustrating for me to do my work effectively. How can I take this off so links open without the redirect?
I have selected to turn safe links off but it is still not letting me open links, even those from trusted contacts! So frustrating, and I am actually paying for this. Don't know what else to do, I literally cannot use outlook now!
Pleas please please deactivate safe links asap!
Missed a mandatory Webinar because the link would not open when all the safelink garbage was added to the Webinar link I received in an Outlook.com email in Office 365. There needs to be a quick way to turn it off that is obvious to the average user.
Sonny Wadstedt commented
@Jim Forman: it IS now optional for users.
Jim Forman commented
Turn off safelinks! This is another nanny pile of sh** from Microsoft/Outlook team. Make it optional for users.
Sonny Wadstedt commented
There is now an option in:
Settings -> Premium -> Security -> Advanced security -> "Outlook.com provides real-time protection against links that point to phishing scams and viruses. You can turn off this protection (not recommended)."
Jose Carlos commented
Can you please disable ATP on my account?
Easy opt out of your safelinks. I don't want you checking every link I click.
This is also a privacy issue but really it's just annoying that I can't see what the link actually is in my email and instead I see a long mess for your "safe" link