Get rid of "Focused"
Focused inbox is not useful. Focused inbox has been putting too many items into the Other. Get rid of it!
Thank you for reaching out to let us know about your recent experience while using outlook.com.
We have some good news! You can actually turn the Focused inbox feature off and on as you wish. To do so:
1. Go to settings in the top right corner of your screen. On the next screen,look in the left panel.
2.Scroll down until you see a heading titled Layout.
3.Listed under layout you should see an option for Focused Inbox.
After you’ve clicked on Focused Inbox you will be given the option to “sort messages into Focused and Other” or “Don’t sort messages”.
4.After selecting one of these options make sure to click the save button at the top of your screen then click options on the top left to return to your updated inbox.
If you are interested in learning more about our Focused inbox feature and how it works please refer to the following article.https://support.office.com/en-us/article/Focused-Inbox-for-Outlook-f445ad7f-02f4-4294-a82e-71d8964e3978?appver=OWC150
If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum. We make sure to read all suggestions here and forward them to the appropriate teams.
All the best,
The Outlook Mobile Team
PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.
I am trying to get rid of focused other.......I just want my inbox all in one
iits so hard to get my unread mail now, and what with saying focused other instead of inbox
stop changing the inboox around it was fine!
The changes should be optional, not required! I do not like the idea that you will sort my email for me. The "Focused" feature needs to go!!
I absolutely do not want the new change, "focused" in my in box. It simply forces me to look at 2 list rather than then one. I'm likely to miss things this way. I want to restore my in box to the old system!!
Duane Alpers commented
What is this 'FOCUSED' and 'OTHER'?????? I DON'T WANT IT. How do I turn it off??????
what criteria are you using to "Focus" my inbox???? There are folders and rules and junk inboxes already. Please quit making this more complicated.
GIVE ME BACK MY INBOX!!!! PLEASE TAKE AWAY THIS "FOCUSED" OPTION.
Bob Smiley commented
The new "FOCUSED" feature in my Inbox is a lousy idea. Now I have to switch between both views, FOCUSED, and OTHER, in order to see all of the emails in the Inbox.
I have my settings set to put only whitelisted items in my Inbox, so EVERYTHING should be "Focused". Having to look in both lists is a royal pain.
Remove this feature, or allow us to remove it with some setting.
MARIAN SIEGEL commented
I HATE the new 'Focused' vs 'Other' in the Inbox. I want everything in one place. How do I get that to happen?!
Rhonda Wehnke commented
How the heck do you turn off the option for "focused" and "other" as being separate. I want them all together and not have to switch between the two to find my e-mails! Again.....really dislike the new Hotmail/Outlook layout. Not only is it slow because of waiting for the adds on the side, now i have to slick into another e-mail box before all of my e-mails will show up in the Inbox! It's not because of the browser I use, because this happens in both IE and Mozilla. Does not have anything to do with the speed of the internet service either. I have refreshed and logged off and it continues to be the same. Quit changing something that was working.......
Dan Boyle commented
Emails used to come in ALL. Then they started coming in UNREAD. Now they come in FOCUSED and UNREAD. Wasting valuable time searching for Emails!!! How do I get rid of FOCUSED???
Leave inbox alone - Do not separate into 2 - focus and other -?????? Who thought of that ? Waste of my time.
Ellie Weinberger commented
give people an option to reject use of this "focused" absurdity and go back to a basic concept - an "inbox"
Witch inbox is the one you look at? Out look has made 2 inboxes , I do not know why. This was a up grade that I did not want. Who wants an inbox that comes up when you sign , but it isn't your inbox that you receive emails? I would like to know why you did that outlook?
I want to know why outlook has two inbox when I sign in ? ,were you looking at my email and did something, what do I do to fix this?
Kevin Dietrich commented
Outlook has gone with the focused inbox model, it seems, without consulting its users or offering any explanation of why or how to use it. As a long-time Outlook user (Win/web/mobile), the model is not intuitive to me, when I was perfectly comfortable with using cascading folders.
I would like to see a usage video or animation pop up in the application. It should give the rationale for switching to the focused inbox model and explain how to use it effectively.
Jim Poulsen commented
Please do away with the "Focus" and "Other" feature. It is annoying and unnecessary.
I am in agreement. Get rid of focused and give me my old inbox back so I can do with it as I WANT!!! Thank you.
Joan McQuillan commented
PLEASE get rid of "focused". It is driving me crazy. I want to see all the mail in my inbox. Now I have to click "other" every time I use it.