Get rid of "Focused"
Focused inbox is not useful. Focused inbox has been putting too many items into the Other. Get rid of it!
Thank you for reaching out to let us know about your recent experience while using outlook.com.
We have some good news! You can actually turn the Focused inbox feature off and on as you wish. To do so:
1. Go to settings in the top right corner of your screen. On the next screen,look in the left panel.
2.Scroll down until you see a heading titled Layout.
3.Listed under layout you should see an option for Focused Inbox.
After you’ve clicked on Focused Inbox you will be given the option to “sort messages into Focused and Other” or “Don’t sort messages”.
4.After selecting one of these options make sure to click the save button at the top of your screen then click options on the top left to return to your updated inbox.
If you are interested in learning more about our Focused inbox feature and how it works please refer to the following article.https://support.office.com/en-us/article/Focused-Inbox-for-Outlook-f445ad7f-02f4-4294-a82e-71d8964e3978?appver=OWC150
If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum. We make sure to read all suggestions here and forward them to the appropriate teams.
All the best,
The Outlook Mobile Team
PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.
The "Focused" and "Other" section is totally pointless and irritating. Pls combine my mails back to how it was. Who honestly finds this useful? Did you do a proper research on users? Even a poll will give you an accurate answer. Trust me, I'm a UX designer.
Your FOCUSED vs OTHER email option is very frustrating. I have a junk folder for emails I dont want in my inbox. I want to see all other emails in ONE place. I dont want to have to flip back and forth from FOCUSED and OTHER to try and find the email I need. MICROSOFT Has no business deciding what emails are important to me. Get your act together Microsoft. Your products are not user friendly, and have to much going on. Simplify things. Dont complicate them.
1-Is there a way to only have one inbox? I don't care for the Focused and Other.
2-Can you add some more background themes? The selection very limited. Or, can we use our own photos? That would be great.
I hate the focused box, and i just found out that you are not allowing to remove it in the beta. This is a really bad idea and makes me dislike Outlook as a product.
The superimposed message on the screen of my inbox prevents selecting those messages covered by it.
The pins and flags I saved were removed when you "improved" the site.
The dual inboxes (Focused - Other) are confusing. What is the rational or utility for having both?
PLEASE GET RID OF THE "FOCUSED/OTHER" INBOX GARBAGE. it is now totally defeating the purpose of my having a secondary outlook email linked to my primary/original account. all of my messages for the other email account/inbox are now being dumped into the "other" inbox of my main account. am i supposed to go into a message and click on the send to focused inbox command for EVERY sender? that sucks too because it STILL doesn't go the proper email inbox...once again, it goes into the "Focused" folder for the primary email, not the linked one. am i supposed to go in and create a rule for all email addressed to that email to ACTUALLY GO to that email inbox, rather than to the correct one? plus, with the ability to create mailbox rules in the first place, you've rendered this whole "focused/other" sorting stuff redundant anyway!! please make it go away.
Please do away with having 2 separate folders in my Inbox. Why do I have separate "Focused" and "Other" folders??? And why is Outlook - not me - deciding which emails should go in which folder? It's pointless! I would rather just have all incoming emails in one folder.
Ronald Zabrocki commented
I SERIOUSLY DESPISE THE EMAIL SYSTEM HERE. WHO ARE YOU TO DECIDE WHAT IS FOCUSED? ALL AND OTHER? TRUST ME...YOU GET IT WRONG EVERY FREAKING DAY.
stop differentiating focused and other messages and stop sending stuff from Facebook.
GET RID OF THE FOCUSED & OTHER OR PROVIDE AN OPTION TO REMOVE IT. I'm missing emails from a client & switching back and forth between Focused & Other. This feature adds more confusion than its worth. We've now got main mail, junk mail, and now this Focused & Other. Too much folks, simplify. If people have that much mail to sort through then get another email address. All I want is a main mail & junk mail, that's it. I'm tired of clicking back & forth on Focused & Other to see which side the expected email is going to land on.
Please get rid of Focused vs Other. I don't appreciate having an algorithm decide what email I should "Focus" on vs the "Other." I don't know how anyone could think it would be helpful to have two wholly separate inboxes, but it was a terrible idea.
Douglas O. Lodge commented
I don't like my emails separated into different categories! How can I get just one (1) inbox?
Dave Campbell commented
those instructions are simply not valid for Outlook client on windows10.
seriously, how many Options can you have in an application? a complete joke.
Dave Campbell commented
please get rid of it. it is totally useless.
There is no obvious way to send an email. No way to find old contacts. Get rid of the separation between focused and other. Th old way when everything showed up was much better. Why did you ***** it up?
Gerard Reese commented
stop focused other
Edward V Trocky Jr commented
I do not like having 2 in box (focused and other) Is there a way to return to 1 in box? Just about every time I get into "other" IE hangs up and has to restart and it puts me back in focused. Very very frustrating behavior.
Remove this feature !! It now defaults and creates lot of frustration.
People want to decide what to do with their emails not a machine.
We got used to live with Spam folder, that sometimes put there some good stuff..but ok it's useful..now we don't need another "filter".
DJ Hernandez commented
Can yo please get rid of the "Other" inbox? I don't need two separate inboxes, just one with the mail in it. I don't need "Focused" and "Other" just an inbox will do. I had an email stuck in that "Other" for two months before I noticed it because there is nothing that says there's mail in that one.
I am so tired of the focused/other inbox. I keep missing important emails due to it being in the other email in box. I absolutely hate this feature and I want to know how to get rid of it. I have never been this un happy with hotmail, normally its my favorite to use, but now I'm starting to like gmail now. If anyone knows how to remove this feature I would appreciate it.