Get rid of "Focused"
Focused inbox is not useful. Focused inbox has been putting too many items into the Other. Get rid of it!
Thank you for reaching out to let us know about your recent experience while using outlook.com.
We have some good news! You can actually turn the Focused inbox feature off and on as you wish. To do so:
1. Go to settings in the top right corner of your screen. On the next screen,look in the left panel.
2.Scroll down until you see a heading titled Layout.
3.Listed under layout you should see an option for Focused Inbox.
After you’ve clicked on Focused Inbox you will be given the option to “sort messages into Focused and Other” or “Don’t sort messages”.
4.After selecting one of these options make sure to click the save button at the top of your screen then click options on the top left to return to your updated inbox.
If you are interested in learning more about our Focused inbox feature and how it works please refer to the following article.https://support.office.com/en-us/article/Focused-Inbox-for-Outlook-f445ad7f-02f4-4294-a82e-71d8964e3978?appver=OWC150
If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum. We make sure to read all suggestions here and forward them to the appropriate teams.
All the best,
The Outlook Mobile Team
PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.
Focused mode in Outlook is terrible. Stop making it our default view.
Why do my "other" emails show up in my focused inbox. They show up at the very top and defeat the purpose.
Can I go back to the regular way my emails come in? Just let it all go to the regular ONE inbox. Never mind having a focused. Sometimes I forget there are 2 inboxes and it makes me think that an email I was expecting hasn't arrived. I am visually impaired and don't always see the 'other messages/ other inbox' line.
Just let all the emails to into the one regular inbox and junk mail like it used to be and that would be perfect.
Jens Holme Bjørneboe commented
I'm really liking this feature.
After a little tuning i get all my news email and such in the "Other" and my serious email in the focussed.
It helps me filtering and then reading newsmails when I'm on a break.
Option to delete focused. Annoying and intrusive. Can't get rid of it - I'll leave outlook.
BODO . commented
How about allowing us to disable the "other" inbox, the one next to "Focused" ?
Just remove it entirely. There is no explanation what it is, and all it does is hide emails that you want to see and then force you to view All Emails. Who asked for this and why was it just enabled by default? This is EXTREMELY poor decision making at some level and shows a disconnect of the teams from reality.
Can you guys put at least a little effort into what goes into the "Focused" folder? I don't think I really need to "focus" on the very obvious spam email I keep getting.
Focused inbox has almost gotten me fired and evicted on multiple occasions by hiding critical mail. Please improve algorithm or make it opt in.
عمر المقحم commented
For sorting messages to focus and others
I asked not to sort messages more than once, but it was back to sort messages again
Tired of the frequent adjustment, please address this.
Your email platform is HORRIBLE !!! the settings do not work!!!!!!!!!!!!!!1
Junk goes into junk folders that are not Junk - Other tab is completely useless -
it houses the Junk and the focus tab does not provide focus emails at all - its like I have to check 3 separate email boxes which is nuts..
Mail does not go into the proper boxes at all !!!
Get rid of focused and other tabs, emails should not be determined their importance by outlook, it's a useless feature are you still have to press each tabs to check emails. I don't get the reason behind it??
Why does my inbox not contain anything past a few days ago?
BTW: I don't really like the Focused and Other categories.
I find the separation of the inbox into Focused and Other to be confusing and frustrating since there does not seem to be any reason to what is focused and what is other, I have missed some important e-mails this way as they have been sorted to other rather than focused. Also I have noticed a few missing e-mails from the Outlook app on my mobile and the computer accessed version. There is an e-mail I have had to forward back to myself because it is not in my inbox on my computer but it is in the app on my phone. This e-mail is at least a week old so it is not an issue of update time. I am concerned for what this means in regard to other e-mails/messages I may be missing/not receiving.
I use Outlook on web browser (Chrome). I don't want to use "Focused Inbox" so I checked out it in filter. But every time I refresh inbox page or reopen it it have been set to "Focused Inbox" again. What should I do ?
IN my opinion: I see something called "focused" email... which as I look over it and realize it does about nothing besides make things more complicated and clearly (and already has) move some of my IMPORTANT emails (without me ever asking for any of this to be done) to some "other" box... I can say, I think this focused email idea is one of the poorly RIDICULOUS ideas I've ever seen in my life.
Can you just show me all my emails instead of Focused or Other. I'm missing emails because they're being filtered
get rid of "focused"
Removed 'Focused' and 'Other' from inbox its possibly the most pointless thing I've ever seen - if its in my inbox i want to see it, if not it goes in spam. Pointless.
scrap 'Focused' list
Stop showing conversation replies upside down.