Get rid of "Focused"
Focused inbox is not useful. Focused inbox has been putting too many items into the Other. Get rid of it!
Thank you for reaching out to let us know about your recent experience while using outlook.com.
We have some good news! You can actually turn the Focused inbox feature off and on as you wish. To do so:
1. Go to settings in the top right corner of your screen. On the next screen,look in the left panel.
2.Scroll down until you see a heading titled Layout.
3.Listed under layout you should see an option for Focused Inbox.
After you’ve clicked on Focused Inbox you will be given the option to “sort messages into Focused and Other” or “Don’t sort messages”.
4.After selecting one of these options make sure to click the save button at the top of your screen then click options on the top left to return to your updated inbox.
If you are interested in learning more about our Focused inbox feature and how it works please refer to the following article.https://support.office.com/en-us/article/Focused-Inbox-for-Outlook-f445ad7f-02f4-4294-a82e-71d8964e3978?appver=OWC150
If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum. We make sure to read all suggestions here and forward them to the appropriate teams.
All the best,
The Outlook Mobile Team
PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.
Bradfords IT commented
Terrible feature, who thought it would be a good idea to implement something that's so broken to being with?
Mark Williams commented
I despise this focussed feature. And can't disable it via my mobile & no one at Outlook is helping me
Mark Williams commented
Why won't anyone respond to my question of how I turn off focussed emails via my iphone? I can't access a pc & need to find important emails asap There is no option of finding "left panel/layout"!!!!
Ian Chan commented
I really dislike how focused separates my mail. It just can't tell what's clutter and what isn't. Trying to figure out how to turn it off needs to be easier too. In the mail app that comes with windows 10 it isn't very obvious and I had to google a couple of times.
Kyle Winward commented
I know I'm the outlier, but I vote for keeping "Focused" and "Other" filters, which are easily activated or deactivated. I also liked the previous "Clutter" filter/folder. I'm not in the business environment (thankfully - for all parties) and the "Focused" filter helps keep me on task for what's important (work and home) and places the solicitations and mass emails into the "Other" folder. Additionally, it's simple and straightforward to "train" the filters> For my uses the options aren't unlike Gmail's "Priority" filter/inbox. I hope that Microsoft doesn't remove the "Focused" and "Other" choices.
What genius thought the focused/other separation was a good idea? If it's not important, it will be deleted by the user. The separation creates lost emails and productivity that are unacceptable in the business environment.
Wish you could change back to previous format. It was so much easier. Now the inbox side takes up most of the screen, and you have to keep scrolling the message back and forth, and up and down, in order to get it all. Very annoying!
This "feature" needs to be killed with fire and a cross to its heart.
Ian millar commented
I keep receiving offensive e-mails into my focused inbox. Your filters are pretty poor -it's that Russian woman thing. Thinking of closing account down and moving into another provider
Good news would have been not to create the feature in the first place.
On the sign in screen it is false advertising as the focused feature does nothing as mentioned and advertised.
Chrissie Bond commented
Most unhelpful - I'm missing important emails because they are bundled into somewhere Outlook thinks is best for me. I prefer to make my own choices and have returned to previous format.
i agree. it filters out extremely important information and disabling focused email is very convoluted. had to disable it @ www.live.com and on outlook desktiop.
I have to agree. I delete an email without reading it, because the headline tells me all I need to know. Next thing I see is the email is forwarded to my Other tab, because apparently not reading email and deleting it means it is unwanted. I disable it and disable it again and again. Every new load, I have to disable it. REMOVE THIS FREAKIN thing!!!
Jeanette Underwood commented
Thanks for showing how to do this because it's sure not intuitive (like so much Microsoft does) and I agree with the above user - it's the dumbest thing ever. I want all my email in my inbox and I'll decide what to focus on - I don't need your help. Kindly stay out of my business and out of my way. You're not helping when you do stuff like this.
Focused inbox should be disable by default... I keep discovering that it's enabled AGAIN (despite having previously disabled it) after I update Outlook.
lol, wow spam even allowed here...
so much for the review
Do you need a loan to solve your financial problems or start up a business, we offer all kinds of loan at 3% rate, if you are interested in getting a loan kindly contact us today via email at firstname.lastname@example.org
Mr. Lopez Hill
It is an utterly bonkers feature.
I was wondering for several weeks why important emails seemed to not be coming through, eg I booked an airline flight and was expecting the booking info to come through, but it didn't seem to, and wasn't in the Junk folder. I had no idea "Focused" had de-focused this important email into the "Other" tab... I had no idea that such a concept had been introduced! One after another of my emails "went missing" as I bought products from different websites that I usually don't frequent. After a while I just felt "something is wrong with hotmail... it just seems to be losing a lot of my emails!"
Guys, when introducing new features like this, they should be switched OFF by default.
Alex Marshall commented
This is what folders are for, retards... Get rid of this unbelievable stupid feature ASAP.