Get rid of "Focused"
Focused inbox is not useful. Focused inbox has been putting too many items into the Other. Get rid of it!
Thank you for reaching out to let us know about your recent experience while using outlook.com.
We have some good news! You can actually turn the Focused inbox feature off and on as you wish. To do so:
1. Go to settings in the top right corner of your screen. On the next screen,look in the left panel.
2.Scroll down until you see a heading titled Layout.
3.Listed under layout you should see an option for Focused Inbox.
After you’ve clicked on Focused Inbox you will be given the option to “sort messages into Focused and Other” or “Don’t sort messages”.
4.After selecting one of these options make sure to click the save button at the top of your screen then click options on the top left to return to your updated inbox.
If you are interested in learning more about our Focused inbox feature and how it works please refer to the following article.https://support.office.com/en-us/article/Focused-Inbox-for-Outlook-f445ad7f-02f4-4294-a82e-71d8964e3978?appver=OWC150
If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum. We make sure to read all suggestions here and forward them to the appropriate teams.
All the best,
The Outlook Mobile Team
PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.
The focused inbox maybe a way for Microsoft to know which emails are important to you for marketing purposes.
It only benefits Microsoft, not the user.
It's great that you can turn it off but it's just another step that we need to google and do. Just delete the feature completely.
Is there an ulterior Microsoft interest for having this?
Alan K commented
I don't believe that they have this as "completed" when this useless, ineptly designed mail-hiding system is still the default. Nobody likes it, nobody wants it, nobody asked for it and It Does Not Work.
Turn. It. Off. If anyone is brain damaged enough to think that this is in ANY WAY useful, let them turn it back on again. I'll bet that the number of people who do can be counted on the fingers of one hand.
Also, fix UserVoice so that the "post comment" button doesn't disappear as soon as you enter your e-mail address, and then asks you for a Faceplant account.
who ever have the ideas for this focus should be fire...so fking stupid
JANICE WISKERSON commented
Change it back
Just responded to angry client. Your "focused" inbox hid his email. You should have just improved the filtering tools that WE controlled and also the search function. This focused inbox is garbage and should go the way of Clippy.
PLEASE get RID of FOCUSED! It has gotten me into trouble and made me miss important email.
If you can't Get rid of it at least make it default to off!!
Who decides what is junk, focused or other? What happened to my other folders that were shown a couple of weeks ago. Quit playing with my Outlook.
Stuart Neilson commented
MS you've got it the wrong way around. Let me decide if I want toter it on not whether I want to turn it off. I didn't even realise it was there. I wondered why I couldn't find emails I've read on my phone. Now I know. Another helpful MS feature that doesn't work in the real world.
Every singe time I setup some on Outlook 2016 they miss some important email because of this half backed idea. Please for the love of sanity remove this "feature" at least from default!
UnAyisyen DuPays commented
Focusd InBox should default to being OFF. Let people who want it go turn it on, stop forcing a bad idea on everyone else.
sidney blevins commented
I have 3 different email accounts hosted through outlook live, and they each have their own individual inbox. I have a few other email accounts, but I don't want to add them to outlook because it would be a very annoying jumping between them.
My suggestion is to create a single "overall" inbox, instead of jumping between the 3.
jo campbell commented
cant find layout option on my screen as suggested in instructions
I’m having a hard time delegating messages permanently, I can not get any new mail because of too many old messages
[Deleted User] commented
My email was hackde
dale mcginnis commented
eliminate the focused inbox. lately I have been getting more spam in it than in my spam folder.
Just came back to Outlook, for main email use. I find the "Focused" and "Other" options to be an inconvenience, to the Inbox. It is NOT helpful. It is an annoying feature, that has me using both. So, it is pointless!
I do not see much of my email in focused or other email. Please put it back in my visible screen or tell me how to see All mail.
Get the * focused email out and please leave it alone
It is incredibly annoying that my e-mails are automatically sorted to inbox tabs Priority or Other. The system never gets it right, so I have to check both tabs each time I check my e-mail. There is no way to discontinue this "service" or to steer it. It is very, very annoying and it has made me switch over to Gmail for my personal e-mails. Since the introduction of this new "service" I have used Hotmail (Live mail, Outlook mail, or whatever you call it) for newsletters and unwanted commercial stuff only.