Get rid of "Focused"
Focused inbox is not useful. Focused inbox has been putting too many items into the Other. Get rid of it!
Thank you for reaching out to let us know about your recent experience while using outlook.com.
We have some good news! You can actually turn the Focused inbox feature off and on as you wish. To do so:
1. Go to settings in the top right corner of your screen. On the next screen,look in the left panel.
2.Scroll down until you see a heading titled Layout.
3.Listed under layout you should see an option for Focused Inbox.
After you’ve clicked on Focused Inbox you will be given the option to “sort messages into Focused and Other” or “Don’t sort messages”.
4.After selecting one of these options make sure to click the save button at the top of your screen then click options on the top left to return to your updated inbox.
If you are interested in learning more about our Focused inbox feature and how it works please refer to the following article.https://support.office.com/en-us/article/Focused-Inbox-for-Outlook-f445ad7f-02f4-4294-a82e-71d8964e3978?appver=OWC150
If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum. We make sure to read all suggestions here and forward them to the appropriate teams.
All the best,
The Outlook Mobile Team
PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.
Just responded to angry client. Your "focused" inbox hid his email. You should have just improved the filtering tools that WE controlled and also the search function. This focused inbox is garbage and should go the way of Clippy.
PLEASE get RID of FOCUSED! It has gotten me into trouble and made me miss important email.
If you can't Get rid of it at least make it default to off!!
Stuart Neilson commented
MS you've got it the wrong way around. Let me decide if I want toter it on not whether I want to turn it off. I didn't even realise it was there. I wondered why I couldn't find emails I've read on my phone. Now I know. Another helpful MS feature that doesn't work in the real world.
Every singe time I setup some on Outlook 2016 they miss some important email because of this half backed idea. Please for the love of sanity remove this "feature" at least from default!
jo campbell commented
cant find layout option on my screen as suggested in instructions
I’m having a hard time delegating messages permanently, I can not get any new mail because of too many old messages
[Deleted User] commented
My email was hackde
Why do my "other" emails show up in my focused inbox. They show up at the very top and defeat the purpose.
عمر المقحم commented
For sorting messages to focus and others
I asked not to sort messages more than once, but it was back to sort messages again
Tired of the frequent adjustment, please address this.
Your email platform is HORRIBLE !!! the settings do not work!!!!!!!!!!!!!!1
Junk goes into junk folders that are not Junk - Other tab is completely useless -
it houses the Junk and the focus tab does not provide focus emails at all - its like I have to check 3 separate email boxes which is nuts..
Mail does not go into the proper boxes at all !!!
IN my opinion: I see something called "focused" email... which as I look over it and realize it does about nothing besides make things more complicated and clearly (and already has) move some of my IMPORTANT emails (without me ever asking for any of this to be done) to some "other" box... I can say, I think this focused email idea is one of the poorly RIDICULOUS ideas I've ever seen in my life.
Can you just show me all my emails instead of Focused or Other. I'm missing emails because they're being filtered
get rid of "focused"
Removed 'Focused' and 'Other' from inbox its possibly the most pointless thing I've ever seen - if its in my inbox i want to see it, if not it goes in spam. Pointless.
scrap 'Focused' list
Stop showing conversation replies upside down.
Your FOCUSED vs OTHER email option is very frustrating. I have a junk folder for emails I dont want in my inbox. I want to see all other emails in ONE place. I dont want to have to flip back and forth from FOCUSED and OTHER to try and find the email I need. MICROSOFT Has no business deciding what emails are important to me. Get your act together Microsoft. Your products are not user friendly, and have to much going on. Simplify things. Dont complicate them.
Dave Campbell commented
those instructions are simply not valid for Outlook client on windows10.
seriously, how many Options can you have in an application? a complete joke.
Dave Campbell commented
please get rid of it. it is totally useless.
Remove this feature !! It now defaults and creates lot of frustration.
People want to decide what to do with their emails not a machine.
We got used to live with Spam folder, that sometimes put there some good stuff..but ok it's useful..now we don't need another "filter".
poopy Johnson commented
Microsoft you dont understand The focused inbox makes you look so so so so bad we are embarrassed for you. please remove it as it actually hides the **** emails you used adn puts all the garbage emails in teh focused lol its so so so bad.