New feedback from Outlook.com
I need to change my password because my phone has been stolen and YET I cannot change the password unless I have a security code sent to my phone!!!!!!!!!! Useless
Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.
We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US
Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺
If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.
All the best,
The Outlook Mobile Team
PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.
tonya nelson commented
HI I would like to change my password . However you guys keep askimg me foolishness about a security code. I need to change it asasp since I suspect an unauthorized website has my password. I need to change my password!!!!