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Outlook.com

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  1. Get rid of "Focused"

    Focused inbox is not useful. Focused inbox has been putting too many items into the Other. Get rid of it!

    2,931 votes
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      16333 comments  ·  Flag idea as inappropriate…  ·  Admin →

      Thank you for reaching out to let us know about your recent experience while using outlook.com.

      We have some good news! You can actually turn the Focused inbox feature off and on as you wish. To do so:
      1. Go to settings in the top right corner of your screen. On the next screen,look in the left panel.
      2.Scroll down until you see a heading titled Layout.
      3.Listed under layout you should see an option for Focused Inbox.
      After you’ve clicked on Focused Inbox you will be given the option to “sort messages into Focused and Other” or “Don’t sort messages”.
      4.After selecting one of these options make sure to click the save button at the top of your screen then click options on the top left to return to your updated inbox.

      If you are interested in learning more about our Focused inbox feature and how it works please…

    • 375 votes
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        5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

        Hey There!

        Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

        We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

        Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ?

        If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

        All the best,
        The Outlook Team

        PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

      • New feedback from Outlook.com

        Why are such ridiculous domain addresses even allowed on the hotmail server? - examples:

        vv0tqe1sfi4ydghm0cow.coffeeaddiclife.com
        ew2xwh3wkqpub1stv674.coffeeaddiclife.com
        qrxyf1ert5muh7m6yfwt.coffeeaddiclife.com
        qfig0rowx4ct1lbsj4tu.coffeeaddiclife.com

        I can block the domain as vv0tqe1sfi4ydghm0cow.coffeeaddiclife.com - why not coffeeaddiclife.com to catch all these ridiculous domains?

        Thanks! - Don Loeffler

        95 votes
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          36 comments  ·  Flag idea as inappropriate…  ·  Admin →

          Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

          We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

          Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺

          If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

          All the best,
          The Outlook Team

          PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

        • Being able to block emails from a certain address

          Being able to block emails from a certain address

          87 votes
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            1 comment  ·  Flag idea as inappropriate…  ·  Admin →

            Hey there!

            Thank you for using Outlook.com and reaching out to us regarding your recent experience.

            Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

            To contact in-app support please use the following steps:
            Sign into your email account on any web browser on a pc or Mac, www.outlook.com .
            Click the ? in the top menu bar to open the Help pane.
            Click on the Help link toward the bottom of the pane to open the Contact Support box.

            We look forward to assisting you there!

            All the best
            The Outlook Team

            PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

          • 54 votes
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →

              Hey there!

              Thank you for using Outlook.com and reaching out to us regarding your recent experience.

              Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

              To contact in-app support please use the following steps:

              Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

              Click the ? in the top menu bar to open the Help pane.

              Click on the Help link toward the bottom of the pane to open the Contact Support box.

              We look forward to assisting you there!

              All the best

              The Outlook Team

              PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

            • Stop. Whatever Outlook is doing and sending me stuff to my hotmail- stop. I hate outlook, period. Stop.

              My hotmail gets messages from outlook on when my bills are due because it basically reads my emails. Stop it. I know when to pay my bills. I already get emails from the places where my bills are due! I don’t need outlook’s help. Yes, I have already gone through the settings; and it still happens. So STOP!!

              51 votes
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                22 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                Hey there!

                Thank you for using Outlook.com and reaching out to us regarding your recent experience.

                Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

                To contact in-app support please use the following steps:

                Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

                Click the ? in the top menu bar to open the Help pane.

                Click on the Help link toward the bottom of the pane to open the Contact Support box.

                We look forward to assisting you there!

                All the best

                The Outlook Team

                PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

              • I want to change my password have a change my password option

                There should be option to change password by entering old password and set new password.

                75 votes
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                  6 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                  Hey There!

                  Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

                  We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

                  Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ?

                  If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

                  All the best,
                  The Outlook Team

                  PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

                • 33 votes
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                    Hey there!

                    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

                    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

                    To contact in-app support please use the following steps:

                    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

                    Click the ? in the top menu bar to open the Help pane.

                    Click on the Help link toward the bottom of the pane to open the Contact Support box.

                    We look forward to assisting you there!

                    All the best

                    The Outlook Team

                    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

                  • 61 votes
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                      2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                      Hey There!

                      Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

                      We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

                      Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ?

                      If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

                      All the best,
                      The Outlook Team

                      PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

                    • Take facebook off messages

                      Take facebook off messages

                      22 votes
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                        3 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

                        Hey there!

                        Thank you for using Outlook.com and reaching out to us regarding your recent experience.

                        Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

                        To contact in-app support please use the following steps:

                        Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

                        Click the ? in the top menu bar to open the Help pane.

                        Click on the Help link toward the bottom of the pane to open the Contact Support box.

                        We look forward to assisting you there!

                        All the best

                        The Outlook Team

                        PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

                      • Adding Skpe Meeting to New Outlook Calendar - Online Version (Not Desktop App)

                        I can add a skype meeting/phone with the old version of calendar on the desktop app. However, I am trying to get used to the online mail and calendar. When I click my calendar and create a new event, I do not see the option to add a Skype phone. How do I do this?

                        I am on a mac.

                        Thank you.

                        18 votes
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                          2 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →

                          Hey there!

                          Thank you for using Outlook.com and reaching out to us regarding your recent experience.

                          Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

                          To contact in-app support please use the following steps:

                          Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

                          Click the ? in the top menu bar to open the Help pane.

                          Click on the Help link toward the bottom of the pane to open the Contact Support box.

                          We look forward to assisting you there!

                          All the best

                          The Outlook Team

                          PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

                        • 11 votes
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                            0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

                            Hey there!

                            Thank you for using Outlook.com and reaching out to us regarding your recent experience.

                            Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

                            To contact in-app support please use the following steps:

                            Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

                            Click the ? in the top menu bar to open the Help pane.

                            Click on the Help link toward the bottom of the pane to open the Contact Support box.

                            We look forward to assisting you there!

                            All the best

                            The Outlook Team

                            PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

                          • Fix the login blocks

                            Every time I travel or try to login from a different computer I get locked out. I try and enter an alternate hotmail address and its also locked out! What gives? Please fix this as I am locked out from both my regular and secondary accounts. Don't bother emailing me because I can't login!

                            15 votes
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                              1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                              Hey there!

                              Thank you for using Outlook.com and reaching out to us regarding your recent experience.

                              Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

                              To contact in-app support please use the following steps:

                              Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

                              Click the ? in the top menu bar to open the Help pane.

                              Click on the Help link toward the bottom of the pane to open the Contact Support box.

                              We look forward to assisting you there!

                              All the best

                              The Outlook Team

                              PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

                            • 10 votes
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                                0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

                                Hey there!

                                Thank you for using Outlook.com and reaching out to us regarding your recent experience.

                                Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

                                To contact in-app support please use the following steps:

                                Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

                                Click the ? in the top menu bar to open the Help pane.

                                Click on the Help link toward the bottom of the pane to open the Contact Support box.

                                We look forward to assisting you there!

                                All the best

                                The Outlook Team

                                PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

                              • Email resetting password

                                I want to reset an account that I created using the recommended strong password from iPhone, which is not saved as I expected in iCloud Keychain and I don’t remember the password. Is it possible to do it?

                                5 votes
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                                  2 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

                                  Hey there!

                                  Thank you for using Outlook.com and reaching out to us regarding your recent experience.

                                  Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

                                  To contact in-app support please use the following steps:

                                  Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

                                  Click the ? in the top menu bar to open the Help pane.

                                  Click on the Help link toward the bottom of the pane to open the Contact Support box.

                                  We look forward to assisting you there!

                                  All the best

                                  The Outlook Team

                                  PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

                                • Phishing

                                  And ability to block everything from dark web.

                                  5 votes
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                                    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hey there!

                                    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

                                    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

                                    To contact in-app support please use the following steps:

                                    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

                                    Click the ? in the top menu bar to open the Help pane.

                                    Click on the Help link toward the bottom of the pane to open the Contact Support box.

                                    We look forward to assisting you there!

                                    All the best

                                    The Outlook Team

                                    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

                                  • Mail gelmiyor

                                    Hiç bir şekilde e postama facebook ve instagramdan mail gelmiyor

                                    17 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                      Hey there!

                                      Thank you for using Outlook.com and reaching out to us regarding your recent experience.

                                      Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

                                      To contact in-app support please use the following steps:

                                      Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

                                      Click the ? in the top menu bar to open the Help pane.

                                      Click on the Help link toward the bottom of the pane to open the Contact Support box.

                                      We look forward to assisting you there!

                                      All the best

                                      The Outlook Team

                                      PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

                                    • Getting more spam than normal lately

                                      I am getting way to much SPAM

                                      745 votes
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                                        1194 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                        Thank you all for bringing this to our attention. We have been coordinating with the Anti-Spam team and they were able to fix a recent issue with the spam filter

                                        If you continue receiving extensive amounts of spam on a daily basis please contact one of our support teams. We’re here to help, but your support requests will be answered more quickly at the following links: https://support.office.com/article/8c95d913-d96b-4065-9171-e1fa44b03ff5 .
                                        The Outlook Mobile Team
                                        PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

                                      • 9 votes
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                                          0 comments  ·  People  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hey there!

                                          Thank you for using Outlook.com and reaching out to us regarding your recent experience.

                                          Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

                                          To contact in-app support please use the following steps:

                                          Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

                                          Click the ? in the top menu bar to open the Help pane.

                                          Click on the Help link toward the bottom of the pane to open the Contact Support box.

                                          We look forward to assisting you there!

                                          All the best

                                          The Outlook Team

                                          PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

                                        • I couldn’t be able to find contacts link to microsoft head office in my internetmail address’ column to add my mother’s name with my name.

                                          I couldn’t be able to find a contact column in my internet mail address to contact United States head office if microsoft to add my mothers name with my name.

                                          7 votes
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                                            0 comments  ·  Notes  ·  Flag idea as inappropriate…  ·  Admin →

                                            Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

                                            We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

                                            Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ?

                                            If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

                                            All the best,
                                            The Outlook Team

                                            PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

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