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  1. New feedback from Outlook.com

    How do I turn off "Focused".
    I have no interest in learning how to use it, and it is corrupting my e-mail techniques.
    MAKE IT STOP!

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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

      Thank you for reaching out to let us know about your recent experience while using outlook.com.

      We have some good news! You can actually turn the Focused inbox feature off and on as you wish. To do so:

      1. Go to settings in the top right corner of your screen. On the next screen, look in the left panel.
      2.Scroll down until you see a heading titled Layout.
      3.Listed under layout you should see an option for Focused Inbox.
      After you’ve clicked on Focused Inbox you will be given the option to “sort messages into Focused and Other” or “Don’t sort messages”.
      4.After selecting one of these options make sure to click the save button at the top of your screen then click options on the top left to return to your updated inbox.

      If you are interested in learning more about our Focused inbox feature and how it works…

    • New feedback from Outlook.com

      The focused inbox concept irritated me. I felt like I was missing over half my emails. I shouted profanity and then said, oh yeah that focused ****, I forgot. Just let me see 100% of my emails please. Stop trying to cherry pick the important ones for me.

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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →

        Thank you for reaching out to let us know about your recent experience while using outlook.com.

        We have some good news! You can actually turn the Focused inbox feature off and on as you wish. To do so:

        1. Go to settings in the top right corner of your screen. On the next screen, look in the left panel.
        2.Scroll down until you see a heading titled Layout.
        3.Listed under layout you should see an option for Focused Inbox.
        After you’ve clicked on Focused Inbox you will be given the option to “sort messages into Focused and Other” or “Don’t sort messages”.
        4.After selecting one of these options make sure to click the save button at the top of your screen then click options on the top left to return to your updated inbox.

        If you are interested in learning more about our Focused inbox feature and how it works…

      • New feedback from Outlook.com

        Focused inbox is terrible, get rid of it, I want to see all my inbox emails in one list not spread over several.

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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →

          Thank you for reaching out to let us know about your recent experience while using outlook.com.

          We have some good news! You can actually turn the Focused inbox feature off and on as you wish. To do so:

          1. Go to settings in the top right corner of your screen. On the next screen, look in the left panel.
          2.Scroll down until you see a heading titled Layout.
          3.Listed under layout you should see an option for Focused Inbox.
          After you’ve clicked on Focused Inbox you will be given the option to “sort messages into Focused and Other” or “Don’t sort messages”.
          4.After selecting one of these options make sure to click the save button at the top of your screen then click options on the top left to return to your updated inbox.

          If you are interested in learning more about our Focused inbox feature and how it works…

        • New feedback from Outlook.com

          that new idea with focused and other is stupid idea I still must to look what email I want to kip with not that is only more work for us

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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

            Thank you for reaching out to let us know about your recent experience while using outlook.com.

            We have some good news! You can actually turn the Focused inbox feature off and on as you wish. To do so:

            1. Go to settings in the top right corner of your screen. On the next screen, look in the left panel.
            2.Scroll down until you see a heading titled Layout.
            3.Listed under layout you should see an option for Focused Inbox.
            After you’ve clicked on Focused Inbox you will be given the option to “sort messages into Focused and Other” or “Don’t sort messages”.
            4.After selecting one of these options make sure to click the save button at the top of your screen then click options on the top left to return to your updated inbox.

            If you are interested in learning more about our Focused inbox feature and how it works…

          • New feedback from Outlook.com

            Such unclear sight ... 2 mail boxes where you can't see clear all your email.
            there isn',t even a choice???
            And who suggests what is Focus and what is Other
            quite upset about this
            please return to old mailbox
            thank you

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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →

              Thank you for reaching out to let us know about your recent experience while using outlook.com.

              We have some good news! You can actually turn the Focused inbox feature off and on as you wish. To do so:

              1. Go to settings in the top right corner of your screen. On the next screen, look in the left panel.
              2.Scroll down until you see a heading titled Layout.
              3.Listed under layout you should see an option for Focused Inbox.
              After you’ve clicked on Focused Inbox you will be given the option to “sort messages into Focused and Other” or “Don’t sort messages”.
              4.After selecting one of these options make sure to click the save button at the top of your screen then click options on the top left to return to your updated inbox.

              If you are interested in learning more about our Focused inbox feature and how it works…

            • New feedback from Outlook.com

              yeah get rid of focus on my emails its friggen annoying hate it

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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                Thank you for reaching out to let us know about your recent experience while using outlook.com.

                We have some good news! You can actually turn the Focused inbox feature off and on as you wish. To do so:

                1. Go to settings in the top right corner of your screen. On the next screen, look in the left panel.
                2.Scroll down until you see a heading titled Layout.
                3.Listed under layout you should see an option for Focused Inbox.
                After you’ve clicked on Focused Inbox you will be given the option to “sort messages into Focused and Other” or “Don’t sort messages”.
                4.After selecting one of these options make sure to click the save button at the top of your screen then click options on the top left to return to your updated inbox.

                If you are interested in learning more about our Focused inbox feature and how it works…

              • New feedback from Outlook.com

                Unwanted Toys. Get rid of Cortana, Focus and unfocus Other. Let normal people be normal and let those who can't live without toys play with their phones and whatever else is necessary in their lives. Just leave me simply alone.

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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                  Thank you for reaching out to let us know about your recent experience while using outlook.com.

                  We have some good news! You can actually turn the Focused inbox feature off and on as you wish. To do so:

                  1. Go to settings in the top right corner of your screen. On the next screen, look in the left panel.
                  2.Scroll down until you see a heading titled Layout.
                  3.Listed under layout you should see an option for Focused Inbox.
                  After you’ve clicked on Focused Inbox you will be given the option to “sort messages into Focused and Other” or “Don’t sort messages”.
                  4.After selecting one of these options make sure to click the save button at the top of your screen then click options on the top left to return to your updated inbox.

                  If you are interested in learning more about our Focused inbox feature and how it works…

                • New feedback from Outlook.com

                  I've used Hotmail for several years, but am seriously considering a different account. The new Other folder is only creating headaches. It's too easy to accidentally "Delete all" in there, which is what happened to me today. Trying to get almost my entire inbox back intact is a pain. Why can't all messages be in one place?

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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                    Hi,

                    Thank you for reaching out to let us know about your recent experience while using outlook.com.

                    We have some good news! You can actually turn the Focused inbox feature off and on as you wish. To do so:
                    1. Go to settings in the top right corner of your screen. On the next screen,look in the left panel.
                    2.Scroll down until you see a heading titled Layout.
                    3.Listed under layout you should see an option for Focused Inbox.
                    After you’ve clicked on Focused Inbox you will be given the option to “sort messages into Focused and Other” or “Don’t sort messages”.
                    4.After selecting one of these options make sure to click the save button at the top of your screen then click options on the top left to return to your updated inbox.

                    If you are interested in learning more about our Focused inbox feature and how it works…

                  • New feedback from Outlook.com

                    Get rid of this focused and other "inbox" mess!! This is a mess when trying to access e-mail on a computer. You have to go back and for from focus to other to get the other folder to update. You cannot see all of your e-mails. This is ridiculous!! If it continues, I may have to change my e-mail account to someone else.

                    Thanks
                    Guy Smith

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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                      Hi,

                      Thank you for reaching out to let us know about your recent experience while using outlook.com.

                      We have some good news! You can actually turn the Focused inbox feature off and on as you wish. To do so:
                      1. Go to settings in the top right corner of your screen. On the next screen,look in the left panel.
                      2.Scroll down until you see a heading titled Layout.
                      3.Listed under layout you should see an option for Focused Inbox.
                      After you’ve clicked on Focused Inbox you will be given the option to “sort messages into Focused and Other” or “Don’t sort messages”.
                      4.After selecting one of these options make sure to click the save button at the top of your screen then click options on the top left to return to your updated inbox.

                      If you are interested in learning more about our Focused inbox feature and how it works…

                    • How to change password

                      Please make it easier to change the password, I've spent countless minutes trying to figure out how to change my password on outlook.live.com. The help search option didn't help either - no results found for "change password"
                      I've Googled it and still can't find the "mail settings" under the gear setting only Options and nowhere to change the password there either . So I guess my account has to stay vulnerable.

                      1 vote
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                        3 comments  ·  Account Safety  ·  Flag idea as inappropriate…  ·  Admin →

                        Hey There!

                        Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

                        We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

                        Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺

                        If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

                        All the best,
                        The Outlook Mobile Team

                        PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

                      • New feedback from Outlook.com

                        All of my past appointments on my calendar are removed after going into the next month. How can they be saved?

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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                          Hey There!

                          Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

                          We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

                          Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺

                          If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

                          All the best,
                          The Outlook Mobile Team

                          PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

                        • New feedback from Outlook.com

                          please get rid of the "Focused" feature in my email. I did not ask for it. I have no ide how it got there Microsoft put it there. I don't want it. I hate it.

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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                            Thank you for reaching out to let us know about your recent experience while using outlook.com.

                            We have some good news! You can actually turn the Focused inbox feature off and on as you wish. To do so:

                            1. Go to settings in the top right corner of your screen. On the next screen, look in the left panel.
                            2.Scroll down until you see a heading titled Layout.
                            3.Listed under layout you should see an option for Focused Inbox.
                            After you’ve clicked on Focused Inbox you will be given the option to “sort messages into Focused and Other” or “Don’t sort messages”.
                            4.After selecting one of these options make sure to click the save button at the top of your screen then click options on the top left to return to your updated inbox.

                            If you are interested in learning more about our Focused inbox feature and how it works…

                          • New feedback from Outlook.com

                            HOW DO I GET RID OF THIS "FOCUSED" THING. IT HAS COMPLETELY RUINED MY INBOX!

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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                              Thank you for reaching out to let us know about your recent experience while using outlook.com.

                              We have some good news! You can actually turn the Focused inbox feature off and on as you wish. To do so:

                              1. Go to settings in the top right corner of your screen. On the next screen, look in the left panel.
                              2.Scroll down until you see a heading titled Layout.
                              3.Listed under layout you should see an option for Focused Inbox.
                              After you’ve clicked on Focused Inbox you will be given the option to “sort messages into Focused and Other” or “Don’t sort messages”.
                              4.After selecting one of these options make sure to click the save button at the top of your screen then click options on the top left to return to your updated inbox.

                              If you are interested in learning more about our Focused inbox feature and how it works…

                            • New feedback from Outlook.com

                              HOW do I turn this "Focused" nonsense off? All you've done is create a second inbox that I have to check. Instead of all my messages being in one place, now I've got two stupid inboxes. IGNORANT and I want to turn it off. HATE IT.

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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                Thank you for reaching out to let us know about your recent experience while using outlook.com.

                                We have some good news! You can actually turn the Focused inbox feature off and on as you wish. To do so:

                                1. Go to settings in the top right corner of your screen. On the next screen, look in the left panel.
                                2.Scroll down until you see a heading titled Layout.
                                3.Listed under layout you should see an option for Focused Inbox.
                                After you’ve clicked on Focused Inbox you will be given the option to “sort messages into Focused and Other” or “Don’t sort messages”.
                                4.After selecting one of these options make sure to click the save button at the top of your screen then click options on the top left to return to your updated inbox.

                                If you are interested in learning more about our Focused inbox feature and how it works…

                              • New feedback from Outlook.com

                                What the * is this new focus thing? I want to see ALL the new emails in my inbox. YOU don't get to decide what's important. I get to decide which messages are important. I have currently have three new emails and I can only access two without having to go digging for it.

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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                  Thank you for reaching out to let us know about your recent experience while using outlook.com.

                                  We have some good news! You can actually turn the Focused inbox feature off and on as you wish. To do so:

                                  1. Go to settings in the top right corner of your screen. On the next screen, look in the left panel.
                                  2.Scroll down until you see a heading titled Layout.
                                  3.Listed under layout you should see an option for Focused Inbox.
                                  After you’ve clicked on Focused Inbox you will be given the option to “sort messages into Focused and Other” or “Don’t sort messages”.
                                  4.After selecting one of these options make sure to click the save button at the top of your screen then click options on the top left to return to your updated inbox.

                                  If you are interested in learning more about our Focused inbox feature and how it works…

                                • New feedback from Outlook.com

                                  New dual inbox is horrible, got enough on trying to use one without having a second one

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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                    Thank you for reaching out to let us know about your recent experience while using outlook.com.

                                    We have some good news! You can actually turn the Focused inbox feature off and on as you wish. To do so:

                                    1. Go to settings in the top right corner of your screen. On the next screen, look in the left panel.
                                    2.Scroll down until you see a heading titled Layout.
                                    3.Listed under layout you should see an option for Focused Inbox.
                                    After you’ve clicked on Focused Inbox you will be given the option to “sort messages into Focused and Other” or “Don’t sort messages”.
                                    4.After selecting one of these options make sure to click the save button at the top of your screen then click options on the top left to return to your updated inbox.

                                    If you are interested in learning more about our Focused inbox feature and how it works…

                                  • New feedback from Outlook.com

                                    Focused. Completely unfocused more like! I don't like this feature and want rid of it please tell me how I can get rid of this function

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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                      Thank you for reaching out to let us know about your recent experience while using outlook.com.

                                      We have some good news! You can actually turn the Focused inbox feature off and on as you wish. To do so:

                                      1. Go to settings in the top right corner of your screen. On the next screen, look in the left panel.
                                      2.Scroll down until you see a heading titled Layout.
                                      3.Listed under layout you should see an option for Focused Inbox.
                                      After you’ve clicked on Focused Inbox you will be given the option to “sort messages into Focused and Other” or “Don’t sort messages”.
                                      4.After selecting one of these options make sure to click the save button at the top of your screen then click options on the top left to return to your updated inbox.

                                      If you are interested in learning more about our Focused inbox feature and how it works…

                                    • New feedback from Outlook.com

                                      Can you ******** this stupid focused/other part of my email. Now I have to open 2 email accounts to see my emails. Give me the original Hotmail that I had a couple of weeks ago. You ******* geeks do not know how us normal people use the internet. Stop ******* with it trying to make it better when all you do is make it ******* worse you ******* **** hole *****. Focused is sending all the good emails away, ********, give me back the original Hotmail. Also your website is ******* very slow lately. - fix that too!!!!!!

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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                        Thank you for reaching out to let us know about your recent experience while using outlook.com.

                                        We have some good news! You can actually turn the Focused inbox feature off and on as you wish. To do so:

                                        1. Go to settings in the top right corner of your screen. On the next screen, look in the left panel.
                                        2.Scroll down until you see a heading titled Layout.
                                        3.Listed under layout you should see an option for Focused Inbox.
                                        After you’ve clicked on Focused Inbox you will be given the option to “sort messages into Focused and Other” or “Don’t sort messages”.
                                        4.After selecting one of these options make sure to click the save button at the top of your screen then click options on the top left to return to your updated inbox.

                                        If you are interested in learning more about our Focused inbox feature and how it works…

                                      • New feedback from Outlook.com

                                        Get rid of the focused folder. It is redundant. It is a middleman between the inbox and the junk mail. Very unnecessary!!!!

                                        I undererstand the company is trying to enhance the service, but this is the wrong way to do so.

                                        Fix the status, which keeps changing back to Available from Invisible. It has to be reset upon logging in and periodicaly throughout the day. THIS is ANNOYING.

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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                          Thank you for reaching out to let us know about your recent experience while using outlook.com.

                                          We have some good news! You can actually turn the Focused inbox feature off and on as you wish. To do so:

                                          1. Go to settings in the top right corner of your screen. On the next screen, look in the left panel.
                                          2.Scroll down until you see a heading titled Layout.
                                          3.Listed under layout you should see an option for Focused Inbox.
                                          After you’ve clicked on Focused Inbox you will be given the option to “sort messages into Focused and Other” or “Don’t sort messages”.
                                          4.After selecting one of these options make sure to click the save button at the top of your screen then click options on the top left to return to your updated inbox.

                                          If you are interested in learning more about our Focused inbox feature and how it works…

                                        • New feedback from Outlook.com

                                          How do I get rid of that Focus thing and get back to my inbox?

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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                            Thank you for reaching out to let us know about your recent experience while using outlook.com.

                                            We have some good news! You can actually turn the Focused inbox feature off and on as you wish. To do so:

                                            1. Go to settings in the top right corner of your screen. On the next screen, look in the left panel.
                                            2.Scroll down until you see a heading titled Layout.
                                            3.Listed under layout you should see an option for Focused Inbox.
                                            After you’ve clicked on Focused Inbox you will be given the option to “sort messages into Focused and Other” or “Don’t sort messages”.
                                            4.After selecting one of these options make sure to click the save button at the top of your screen then click options on the top left to return to your updated inbox.

                                            If you are interested in learning more about our Focused inbox feature and how it works…

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