Outlook.com
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Get rid of "Focused"
Focused inbox is not useful. Focused inbox has been putting too many items into the Other. Get rid of it!
3,078 votesThank you for reaching out to let us know about your recent experience while using outlook.com.
We have some good news! You can actually turn the Focused inbox feature off and on as you wish. To do so:
1. Go to settings in the top right corner of your screen. On the next screen,look in the left panel.
2.Scroll down until you see a heading titled Layout.
3.Listed under layout you should see an option for Focused Inbox.
After you’ve clicked on Focused Inbox you will be given the option to “sort messages into Focused and Other” or “Don’t sort messages”.
4.After selecting one of these options make sure to click the save button at the top of your screen then click options on the top left to return to your updated inbox.If you are interested in learning more about our Focused inbox feature and how it works please…
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Make it easier for the user change your password. I cannot find anywhere on the mobile app to change my password
Make it so that a password can be changed in the mobile app
2,545 votesHey There!
Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.
We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US
Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ?
If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.
All the best,
The Outlook TeamPS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.
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sender's email address not viewable?
We used to be able to see the sender's actual email address in the inbox when hovering over their "name" with the mouse cursor.
This does not work anymore. Very unsafe.
I now have to open the virus ridden email to see who it's from, in order to verify whether or not it is from a "fake" or imposter sender.
Please bring back the hover.
1,217 votesThanks for the great feedback. This feature is now available
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how can i change my email password
how can i change my email password
1,114 votesHey There!
Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.
We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US
Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺
If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.
All the best,
The Outlook Mobile TeamPS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.
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changing yo classic outlook
please let people choose which outlook they prefer
609 votesHey There!
Thank you for reaching out to let us know about your recent experience while using the Outlook.com app.
We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US
Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺
If you have a feature you would like to see added to the app in the future, please let us know here in the UserVoice forum.
All the best,
The Outlook Mobile Team
PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.
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Easy to remove, arrange and add folders on mobile app.
I can't believe this day in age I cannot delete, create or arrange my folders on mobile app or desktop mobile function.. I have several folders that need deleted and have to start up my old 2010 netbook that has xp on it to do so!! Grrr come on Microsoft get with it!
350 votesHey There!
Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.
We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US
Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ?
If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.
All the best,
The Outlook TeamPS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.
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bring back the bcc
the bcc option is an important feature. why is it missing from outlook mail?
271 votesWe added the BCC option back into the compose window, thanks for the feedback and keep it coming
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Being able to block emails from a certain address
Being able to block emails from a certain address
248 votesHey there!
Thank you for using Outlook.com and reaching out to us regarding your recent experience.
Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.
To contact in-app support please use the following steps:
Sign into your email account on any web browser on a pc or Mac, www.outlook.com .
Click the ? in the top menu bar to open the Help pane.
Click on the Help link toward the bottom of the pane to open the Contact Support box.We look forward to assisting you there!
All the best
The Outlook TeamPS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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Hotmail hacked. My email is xxxxxx@hotmail.com
Hotmail hacked. My email is xxxxxx@hotmail.com
237 votesHey there!
Thank you for using Outlook.com and reaching out to us regarding your recent experience.
Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.
To contact in-app support please use the following steps:
Sign into your email account on any web browser on a pc or Mac, www.outlook.com .
Click the ? in the top menu bar to open the Help pane.
Click on the Help link toward the bottom of the pane to open the Contact Support box.
We look forward to assisting you there!
All the best
The Outlook Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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Please allow infinite scroll for inbox.
This would be great, not having to click next page many different times. Thanks. :)
235 votesInfinite scroll does exist in the new Outlook.com
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New feedback from Outlook.com
I have a problem,I can not receive and send messages,if you can fix it!
211 votesHey There!
Thank you for reaching out to let us know about your recent experience while using the Outlook.com app.
We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US
Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺
If you have a feature you would like to see added to the app in the future, please let us know here in the UserVoice forum.
All the best,
The Outlook Mobile Team
PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.
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Make the delete option for an unwanted folder work
Despite having a right-click menu available for one's folders, regardless of how many times I click 'Delete' on the RSS Subscriptions Folder, it magically reappears.
I currently have no RSS Subscriptions and never use them, and they're not even activated in my Outlook 2016.
What is the point in having a 'Delete' option in the menu when it won't work? Please fix this, thank you.
202 votesHey There!
Thank you for reaching out to let us know about your recent experience while using the Outlook.com app.
We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US
Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺
If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.
All the best,
The Outlook Mobile Team
PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.
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New feedback from Outlook.com
I have been receiving ads in my Outlook inbox.
How can I make this stop? ...how annoying!202 votesHey There!
Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.
We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US
Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺
If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.
All the best,
The Outlook TeamPS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.
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Change name
I would like to change my email "nickname" dont know if this is possible but I have been trying this for years now.
182 votesThank you for reaching out to let us know about your recent experience while using the Oultook.com app.
We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US
Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ?
If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.
All the best,
The Outlook TeamPS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.
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Delete my account please!
Delete my account
171 votesHey There!
Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.
We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US
Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺
If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.
All the best,
The Outlook Mobile TeamPS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.
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Option to switch between the new beta and the previous version
New version that was rolled out during September 2018 is way slower than the previous one and it also lacks basic functions we were used to, like for example the option to massively Move all Emails from a recipient elsewhere ( it was under Move To > Move all email from )
I am unable to even locate how to turn off Favorites in the upper left or move to the bottom.
You had a simple button switching between the new and old version and it now gone, we need that so we may choose what version suits us best.
…
168 votesHey There!
Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.
We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US
Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ?
If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.
All the best,
The Outlook TeamPS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.
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New feedback from Outlook.com
what is wrong with the delete function?
it is not always working and does not work for multiple deletes. this has been going for a week or more.
160 votesHey There!
Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.
We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US
Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺
If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.
All the best,
The Outlook Mobile TeamPS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.
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Update security
Was blocked access to my hotmail because visiting another country and couldn't send myself the text to unlock it so went through a large questionnaire process to get into my emails only to be told to change my password and when I went to add the security option of sending an email to another address (my husbands Gmail works fine) only to be told once again to send a text to my phone anyway! Why did I go through this process for nothing?! Pathetic
155 votesHey There!
Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.
We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US
Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ?
If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.
All the best,
The Outlook TeamPS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.
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154 votes
Hey There!
Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.
We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US
Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺
If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.
All the best,
The Outlook Mobile TeamPS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.
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instagram
I can not receive instagram securiy code. Help me please.
Emre
148 votesHey There!
Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.
We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US
Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺
If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.
All the best,
The Outlook TeamPS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.
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