Outlook.com
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Not able to add/create a nea folder in the Microsoft Outlook app. The ok tab is not highlighted/active
Not an idea just a feature not working, i.r creating a new folder feature in the Outlook email does not work. (As in above comment).
4 votesHey there!
Thank you for using Outlook.com and reaching out to us regarding your recent experience.
Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.
To contact in-app support please use the following steps:
Sign into your email account on any web browser on a pc or Mac, www.outlook.com .
Click the ? in the top menu bar to open the Help pane.
Click on the Help link toward the bottom of the pane to open the Contact Support box.
We look forward to assisting you there!
All the best
The Outlook Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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1 vote
Hey There!
Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.
We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US
Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise.
If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.
All the best,
The Outlook Team
PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.
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I had to reset my phone last week and microsoft help opened my hotmail which I had lost , I thought great but ever since nothing functions
go back to hotmail
5 votesHey there!
Thank you for using Outlook.com and reaching out to us regarding your recent experience.
Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.
To contact in-app support please use the following steps:
Sign into your email account on any web browser on a pc or Mac, www.outlook.com .
Click the ? in the top menu bar to open the Help pane.
Click on the Help link toward the bottom of the pane to open the Contact Support box.
We look forward to assisting you there!
All the best
The Outlook Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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there're same named two different accounts
My problem is same as title.
one is made by my university, and another one is by me(system said).
I wanna unify this accounts into 'made by university' only.1 voteHey there!
Thank you for using Outlook.com and reaching out to us regarding your recent experience.
Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.
To contact in-app support please use the following steps:
Sign into your email account on any web browser on a pc or Mac, www.outlook.com .
Click the ? in the top menu bar to open the Help pane.
Click on the Help link toward the bottom of the pane to open the Contact Support box.
We look forward to assisting you there!
All the best
The Outlook Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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My new email account is archiving emails afyer 7 days
My new email account is set to automatically archive emails. I want to keep important email in my inbox until o choose to delete them. Can anyone help.me to remove this feature? Its driving me crazy!!!
3 votesHey there!
Thank you for using Outlook.com and reaching out to us regarding your recent experience.
Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.
To contact in-app support please use the following steps:
Sign into your email account on any web browser on a pc or Mac, www.outlook.com .
Click the ? in the top menu bar to open the Help pane.
Click on the Help link toward the bottom of the pane to open the Contact Support box.
We look forward to assisting you there!
All the best
The Outlook Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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I can't get into my old account, but I don't know how many days. Can you help me please don't remember asking the security question. my old
I can't get into my old account, but I don't know how many days. Can you help me please don't remember asking the security question. my old account address xxxxxx@hotmail.com
1 voteHey there!
Thank you for using Outlook.com and reaching out to us regarding your recent experience.
Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.
To contact in-app support please use the following steps:
Sign into your email account on any web browser on a pc or Mac, www.outlook.com .
Click the ? in the top menu bar to open the Help pane.
Click on the Help link toward the bottom of the pane to open the Contact Support box.
We look forward to assisting you there!
All the best
The Outlook Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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1 vote
Hey there!
Thank you for using Outlook.com and reaching out to us regarding your recent experience.
Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.
To contact in-app support please use the following steps:
Sign into your email account on any web browser on a pc or Mac, www.outlook.com .
Click the ? in the top menu bar to open the Help pane.
Click on the Help link toward the bottom of the pane to open the Contact Support box.
We look forward to assisting you there!
All the best
The Outlook Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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Why am I being asked to verify when sending a basic email? When attempting his I am being advised my usage limit has been exceeded?
Ia am trying to send a basic email, but am being asked to verify, to stop spam, but when attempted, it states my usage limit has been exceeded, even after 2 days!!!
1 voteHey there!
Thank you for using Outlook.com and reaching out to us regarding your recent experience.
Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.
To contact in-app support please use the following steps:
Sign into your email account on any web browser on a pc or Mac, www.outlook.com .
Click the ? in the top menu bar to open the Help pane.
Click on the Help link toward the bottom of the pane to open the Contact Support box.
We look forward to assisting you there!
All the best
The Outlook Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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Help
I am having a Very difficult time receiving e-mails from my boss/co-worker and can't seem to figure why. They send out content and never reaches me except it reaches everyone else. I've even tried marking them as a priority sender, is there anything you or I could do to handle this, as it's so important I can transfer info through e-mail for work purposes? Could it have something to fo with them sending to multiple accounts at one time?
1 voteHey there!
Thank you for using Outlook.com and reaching out to us regarding your recent experience.
Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.
To contact in-app support please use the following steps:
Sign into your email account on any web browser on a pc or Mac, www.outlook.com .
Click the ? in the top menu bar to open the Help pane.
Click on the Help link toward the bottom of the pane to open the Contact Support box.
We look forward to assisting you there!
All the best
The Outlook Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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SEARCH option for various emails within folders is not working
04/11/2019 - The SEARCH option for various emails within folders is not working any longer. What happened ?
1 voteHey there!
Thank you for using Outlook.com and reaching out to us regarding your recent experience.
Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.
To contact in-app support please use the following steps:
Sign into your email account on any web browser on a pc or Mac, www.outlook.com .
Click the ? in the top menu bar to open the Help pane.
Click on the Help link toward the bottom of the pane to open the Contact Support box.
We look forward to assisting you there!
All the best
The Outlook Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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Will be closing my email acct. Too many errors! Outlook fix your garbage email service. I wont be back!!
Cancelling acct. Can't even search for emails. What a JOKE
1 voteHey there!
Thank you for using Outlook.com and reaching out to us regarding your recent experience.
Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.
To contact in-app support please use the following steps:
Sign into your email account on any web browser on a pc or Mac, www.outlook.com .
Click the ? in the top menu bar to open the Help pane.
Click on the Help link toward the bottom of the pane to open the Contact Support box.
We look forward to assisting you there!
All the best
The Outlook Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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search my inbox
Why cant i search for emails ive received or sent anymore????
4 votesHey there!
Thank you for using Outlook.com and reaching out to us regarding your recent experience.
Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.
To contact in-app support please use the following steps:
Sign into your email account on any web browser on a pc or Mac, www.outlook.com .
Click the ? in the top menu bar to open the Help pane.
Click on the Help link toward the bottom of the pane to open the Contact Support box.
We look forward to assisting you there!
All the best
The Outlook Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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The search function on the web version of hotmail has not been working since yesterday.
The search function on the web version of hotmail has not been working since yesterday. Please fix it.
Also, the “select all” option has not been working for all the years I have been using the web version: it selects 5, and that’s it. So if you’re trying to empty the trash folder using “select all”, you have to delete them 5 at a time. So could you please fix “select all”?
Thank you!4 votesHey there!
Thank you for using Outlook.com and reaching out to us regarding your recent experience.
Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.
To contact in-app support please use the following steps:
Sign into your email account on any web browser on a pc or Mac, www.outlook.com .
Click the ? in the top menu bar to open the Help pane.
Click on the Help link toward the bottom of the pane to open the Contact Support box.
We look forward to assisting you there!
All the best
The Outlook Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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Why is there no spamfilter on my Email-Adress?
Need a spamfilter, there is no spamfilter on my hotmail !!!
2 votesHey there!
Thank you for using Outlook.com and reaching out to us regarding your recent experience.
Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.
To contact in-app support please use the following steps:
Sign into your email account on any web browser on a pc or Mac, www.outlook.com .
Click the ? in the top menu bar to open the Help pane.
Click on the Help link toward the bottom of the pane to open the Contact Support box.
We look forward to assisting you there!
All the best
The Outlook Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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Mail problem
Hi, i need some help please,i keep receiveing this e -mail from oulook, saying that i can’t get the e mails from g mail,
1 voteHey there!
Thank you for using Outlook.com and reaching out to us regarding your recent experience.
Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.
To contact in-app support please use the following steps:
Sign into your email account on any web browser on a pc or Mac, www.outlook.com .
Click the ? in the top menu bar to open the Help pane.
Click on the Help link toward the bottom of the pane to open the Contact Support box.
We look forward to assisting you there!
All the best
The Outlook Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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My Hotmail address is being used by a spanish language person. Hundreds of emails in spanish... fill my mailbox. IDEA: Stop this!
Stop Spanish "others" from filling my mailbox.
1 voteHey there!
Thank you for using Outlook.com and reaching out to us regarding your recent experience.
Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.
To contact in-app support please use the following steps:
Sign into your email account on any web browser on a pc or Mac, www.outlook.com .
Click the ? in the top menu bar to open the Help pane.
Click on the Help link toward the bottom of the pane to open the Contact Support box.
We look forward to assisting you there!
All the best
The Outlook Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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New feedback from Outlook.com
II KEEP getting messages that my mail box id almost after deleting about 200 or more. Hlep?? Now for 8 hours or more ,I can send emails??
0 votesHey There!
Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.
We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US
Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise.
If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.
All the best,
The Outlook Team
PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.
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New feedback from Outlook.com
I cannot get into my email that I've had for over 20 yrs. I'm trying to change password. You keep sending me a 4 number password and it won't take it. Says it has to be 7 numbers.. I have everything for over 20 years attached to xxxxx@hotmail.com and cannot get in to it now.
Can you please retrieve and send me a temp email.
Thank you,
Terry Spencer-Smith
xxxxxxxxxx0 votesHey There!
Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.
We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US
Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise.
If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.
All the best,
The Outlook Team
PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.
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Problem receiving yahoo emails
I don't receive emails to my hotmail account when they are sent from a Yahoo email. I have missed important emails due to this problem. Please can this be looked into.
1 voteHey there!
Thank you for using Outlook.com and reaching out to us regarding your recent experience.
Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.
To contact in-app support please use the following steps:
Sign into your email account on any web browser on a pc or Mac, www.outlook.com .
Click the ? in the top menu bar to open the Help pane.
Click on the Help link toward the bottom of the pane to open the Contact Support box.
We look forward to assisting you there!
All the best
The Outlook Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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In the past I added a second name for personal reasons, I go into the options and now I can’t find a delete that other name go by first name
In the past I added a second name to my account for personal reasons, I would like to delete that second name now as it’s becoming inconvenient when people emailed me that name comes up. I only wan to go by my first name, I don’t want to delete this email and start a new one there’s too many people to have to find and all that Jazz. I went into the options at one point created the second name, and why can I not go into options now and delete it it’s fristrating. You figure something you did, you’d…
1 voteHey there!
Thank you for using Outlook.com and reaching out to us regarding your recent experience.
Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.
To contact in-app support please use the following steps:
Sign into your email account on any web browser on a pc or Mac, www.outlook.com .
Click the ? in the top menu bar to open the Help pane.
Click on the Help link toward the bottom of the pane to open the Contact Support box.
We look forward to assisting you there!
All the best
The Outlook Team
PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.
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