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Outlook.com

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  1. Poorly working filters

    I am not receiving all emails (no there not in the junkmailbox either). Several emails that I have double checked they have written the correct emailadress has not gone through.
    Also the spamfilter is not working, a lot of trusted senders are filtered as spam.

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  2. 4 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey There!

    Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

    We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

    Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise.

    If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

    All the best,

    The Outlook Team

    PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

  3. More easy access to hotmail support

    I need support and I dont known how or where ask for help

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  4. Hesabıma virüs bulaşmış olabilir!!

    Merhaba , hesabımdan benim göndermediğim mailler gönderilmiş olarak gözüküyor ve maile hergün cevap geliyor bir çok mail var şifremi değiştirmeme rağmen göndermeye devam ediyor bu konuda yardımlarınızı acilen rica ederim.

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  5. Unresponsive

    Dear Team
    My outlook email is very unresponsive on my mobile
    When I try and look at my mail or close it down it can take 5 or more temps to respond. The arrows on the bar do not respond at all
    This only happens on outlook and not on any other websites or apps
    Can you help

    Regards

    SL

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  6. What the **** is going wrong with the hotmail/outlook mail account. Via touch screen it is very difficult to handle it!!!

    What the **** is going wrong with the hotmail/outlook mail account. Via touch screen it is very difficult to handle it!!!
    Please improve it!

    3 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  7. Help!!! Mail delivery failure email

    Why are people getting a delivery failure email when they try to send emails to my account even though I am actually receiving their emails??

    7 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  8. 1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  9. Why did you delete a folder my name mail

    I think you don't just delete a folder in my mail

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  10. Blocking someone on your contact list

    It should be where you block them if you like. I tried to block someone on my contact list but they still send me messages. Why?? How come they can't be blocked? I even tried by phone n there's no way to

    2 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  11. Time

    Please Specific time for massage always incorrect Time when I send and I receive

    4 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  12. Where is my spam box?

    The confirmation email from a website was sent to my spam box, but now after some update the box was disappeared. Please fix it fast because this is really important to me. How to get it back?

    3 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  13. Someone stole my email ID. How can I retrieve it???

    Someone stole my email ID. How can I retrieve it???

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  14. Improve the compatibility with smart phones ie iPhone.

    Does not load emails properly, cannot view email in one screen, requires moving screen laterally. Folder shows multiple emails but when opened does not load emails

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  15. 2 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  16. Remove customer@live.com

    Don’t allow spam email to use customer@live.com. Is Microsoft aiding and assisting in these spam pushing emails by allowing them to send to Customer@live.com.

    2 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  17. 3 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  18. Junk emails “lost”

    Junk email in outlook live.com is “lost” after one week and not “deleted” after 30 days as clearly stated. By “lost” I mean that it disappears from the junk folder after 7 days but is not moved to deleted or any other folder either.

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  19. e-mail address does not come from foursquare

    To log in to my foursquare account, my link is sent to my e-mail address, but mail doesn't reach me

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  20. I am facing problem regarding mail received.

    Someone sent me a mail, but I haven't receive the mail. Most of the time I have to use another mail id to got information from sender.

    1 vote
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

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