OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

Outlook.com

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  1. 2,536 votes
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    111 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey There!

    Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

    We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

    Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ?

    If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

    All the best,
    The Outlook Team

    PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

  2. Change name

    I would like to change my email "nickname" dont know if this is possible but I have been trying this for years now.

    182 votes
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    78 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

    We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

    Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ?

    If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

    All the best,
    The Outlook Team

    PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

  3. Stop. Whatever Outlook is doing and sending me stuff to my hotmail- stop. I hate outlook, period. Stop.

    My hotmail gets messages from outlook on when my bills are due because it basically reads my emails. Stop it. I know when to pay my bills. I already get emails from the places where my bills are due! I don’t need outlook’s help. Yes, I have already gone through the settings; and it still happens. So STOP!!

    143 votes
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    30 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  4. 87 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey There!

    Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

    We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

    Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ?

    If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

    All the best,
    The Outlook Team

    PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

  5. Wrong linkage with Google

    Whenever I send an email to any Gmail account, the person who receives my email sees next yo my name an old profile picture that Gmail is taking from the Google account I created long time ago. This picture does not correspond with my current profile picture from Outook nor my current profile picture from Google. The image that people is getting from my Outlook email is horrible. I have tried everything in order to change this picture but I cannot find the solution. It seems that there is a kind of wrong linkage between Outlook and Google that should…

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  6. When a new user signs in to my account, he should not see my old emails

    When a new user signs in to my account, he should not see my old emails.

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  7. Categories appear twice on this site

    Most categories (e.g. Groups, Mail, Notes, ...) appear twice on the list on this site.

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  8. STOP PUTTING MY SUBSCRIPTIONS IN THE SPAM FOLDER!

    STOP PUTTING MY SUBSCRIPTIONS IN THE SPAM FOLDER!

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  9. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  10. Customer service

    It’s almost unfathomable that every suggestive post on here is calling for a way to communicate directly with you (theses are your actual users and costumers) and yet you seem unmoved or at the very best apathetic to these problems. Your suggestion to resolve our issues is to offer us a place to post “ideas” (we all only want one thing, which you are ignoring); and to give us a ridiculous, useless, virtual interface that talks in circles and glitches when you need to talk to an actual human.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  11. Fix the login blocks

    Every time I travel or try to login from a different computer I get locked out. I try and enter an alternate hotmail address and its also locked out! What gives? Please fix this as I am locked out from both my regular and secondary accounts. Don't bother emailing me because I can't login!

    15 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  12. instagram

    I can not receive instagram securiy code. Help me please.

    Emre

    148 votes
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    41 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey There!

    Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

    We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

    Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺

    If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

    All the best,
    The Outlook Team

    PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

  13. E-mail account problem

    xxxxxx@hotmail.com please unlock the account above. Thank you.

    -----------------------------------------------
    alternate email account : xxxx@gmail.com

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  14. Why is there no spamfilter on my Email-Adress?

    Need a spamfilter, there is no spamfilter on my hotmail !!!

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  15. I have a problem

    Firstly I can't create a new folder to sort my mail
    Second, there are no options for me to contact you about this problem other than to send you a problem over this suggestion Page.

    Can you fix both these issues for me?

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  16. Phishing

    And ability to block everything from dark web.

    5 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  17. I joined my 4 year old boys game account to my email and outlook deleted all my information and emails esenchely my life works I need to ta

    Should be able to connect kids game info to your own account with out life being Ruined phone number to contact a person not a robot

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  18. My outlook is currently not functioning.

    My outlook is currently not functioning. I cannot see my emails. Not my junk emails or my regular emails. There are just white pages. I don't know where to get help. I can't email anyone because I can't email from my account. Help!

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  19. Stop locking my account when I use the pop function to pull to another account.

    Why must you lock my account when I pull to my gmail? You seem petty. I guess I will start switching all my email to another host.

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  20. Stop emails from scammer Walter Green FmS

    Stop the scammers that start with...I think you would be good..etc, etc. PDF always attached and it's nothing more than a scam from Walter Green FMS! I get 50 to 100 per day. Block that PONZI SCHEME thief of a person. I report every one to the Federal spam site. Sick of it!!!

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

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