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  1. 9 votes
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      0 comments  ·  People  ·  Flag idea as inappropriate…  ·  Admin →

      Hey there!

      Thank you for using Outlook.com and reaching out to us regarding your recent experience.

      Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

      To contact in-app support please use the following steps:

      Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

      Click the ? in the top menu bar to open the Help pane.

      Click on the Help link toward the bottom of the pane to open the Contact Support box.

      We look forward to assisting you there!

      All the best

      The Outlook Team

      PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

    • Deleted contacts

      Outlook is an amazing app, however someone logged into my account and deleted all my contacts, please can you help me my restore the contacts from your end

      8 votes
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        0 comments  ·  People  ·  Flag idea as inappropriate…  ·  Admin →

        Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

        We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

        Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ?

        If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

        All the best,
        The Outlook Team

        PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

      • Hacking problem

        Someone has hacked into my account and sent an email posing to be me. And is wanting $716 to his bitcoin wallet. I need customer service to do something about it. This is absolutely rediculous. He says he’s watching me through my camera front and back have into my phone and deposited malware into my phone. Can you do something anour this. I am absolutely ****** off right now!

        3 votes
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          0 comments  ·  People  ·  Flag idea as inappropriate…  ·  Admin →

          Hey There!

          Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

          We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

          Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise.

          If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

          All the best,

          The Outlook Team

          PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

        • Locked out of hacked acct

          I've had my hotmail acct for over 20 years and a few years ago now (November 2015) my acct was hacked and had my password changed so it locked me out. I can't remember what was my last email and subject, since I have been locked out for so long. Can someone from outlook or Microsoft contact me please. I really need this email to retrieve my emails from my former employer. I'm taking him and the company to court over wrong dismissal and the emails in that account are needed. My phone 1-807-853-0693 or jason-ritch@hotmail.com.
          I've been a…

          1 vote
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            0 comments  ·  People  ·  Flag idea as inappropriate…  ·  Admin →
          • Cannot delete personal email address in outlook.com contacts

            this issue has been detailed extensively in the Microsoft Community forums, with no viable response from Microsoft.

            4 votes
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              0 comments  ·  People  ·  Flag idea as inappropriate…  ·  Admin →

              Hey There!

              Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

              We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

              Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺

              If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

              All the best,
              The Outlook Team

              PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

            • ????????? My email is not working??

              My friend send for me a message but it's not coming why my email it's have a problem

              1 vote
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                0 comments  ·  People  ·  Flag idea as inappropriate…  ·  Admin →

                Hey There!

                Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

                We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

                Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ?

                If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

                All the best,
                The Outlook Team

                PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

              • 19 votes
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                  0 comments  ·  People  ·  Flag idea as inappropriate…  ·  Admin →
                • Change name

                  I would love to be able to change my name. Recently I got married. I can not find a setting that allows me to change my name. Thanks.

                  1 vote
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                    0 comments  ·  People  ·  Flag idea as inappropriate…  ·  Admin →

                    Hey There!

                    Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

                    We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

                    Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺

                    If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

                    All the best,
                    The Outlook Team

                    PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

                  • 1 vote
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                      0 comments  ·  People  ·  Flag idea as inappropriate…  ·  Admin →

                      Hey There!

                      Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

                      We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

                      Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺

                      If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

                      All the best,
                      The Outlook Team

                      PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

                    • Block or Delete

                      It is impossible to block a contact so I’ll just delete my account. This is even more impossible. Delete my account! nujaac@hotmail.com

                      1 vote
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                        0 comments  ·  People  ·  Flag idea as inappropriate…  ·  Admin →

                        Hey There!

                        Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

                        We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

                        Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ?

                        If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

                        All the best,
                        The Outlook Team

                        PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

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