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  1. Keep getting sign in failed message have I been hacked??

    Every 5 mins I keep having to 're sign in as keep getting message saying sign in failed on my phone! How can I stop this!!

    3 votes
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    1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey There!

    Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

    We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

    Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺

    If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

    All the best,
    The Outlook Team

    PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

  2. Open emails

    I can’t open emails through app or web version on iPhone 4S or X (iOS 12)

    3 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  3. 3 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey There!

    Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

    We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

    Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺

    If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

    All the best,
    The Outlook Team

    PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

  4. 3 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

    We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

    Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ?

    If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

    All the best,
    The Outlook Team

    PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

  5. 3 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey There!

    Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

    We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

    Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ?

    If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

    All the best,
    The Outlook Team

    PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

  6. Actually respond to users when they flag up spam or threatening mail, like i have twice

    Twice I've had the same email off some random account that somehow knows my old password, claiming they have remotely put malware on my phone that has recorded me watching ****, or something along those lines, when it's clearly untrue. This person is asking for money or they will show the offending video to all contacts in the users lists. Twice I've retorted this now and no-one has done anything. Some poor user may get a fright and buy the bitcoin to pay this scammer!!!

    3 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  7. 3 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey There!

    Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

    We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

    Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺

    If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

    All the best,
    The Outlook Team

    PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

  8. My emails are not deleting

    My emails are not deleting I need help

    3 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey There!

    Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

    We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

    Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺

    If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

    All the best,
    The Outlook Team

    PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

  9. 3 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey There!

    Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

    We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

    Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ?

    If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

    All the best,
    The Outlook Team

    PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

  10. 3 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

    We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

    Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺

    If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

    All the best,
    The Outlook Team

    PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

  11. I have a webshop. Costumers with a hotmail or outlook adres sudently do not recieve our automatic order confirmation.. Even not in spam box.

    I have a webshop. Costumers with a hotmail or outlook adres sudently do not recieve our automatic order confirmation.. Even not in there spam box.

    3 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:
    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .
    Click the ? in the top menu bar to open the Help pane.
    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best
    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  12. 3 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey There!

    Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

    We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

    Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ☺

    If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

    All the best,

    The Outlook Team

    PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

  13. 3 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  14. Someone has used my mail while I was "gone". I have been using my gmail insted and now I wanted to take a look at my old hotmail. And someon

    Someone has been using my mail while I was "gone" (using gmail) and now all my contacts and old mails are gone. I can't log on to MySpace anymore. Tuttifrutti89@hotmail.com was my first emai I got when I was 8years. Many memories are just gone now. I have changed my password but I am not sure this will stop the person. The password was changed by the person who hackt my mail and I thinl she/he is deleting her mails that she gets on my mail.

    3 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  15. Facebook

    Why did you guys delete my feedback. We need answers to why you are screening facebook support messages. All we want is help. There are 1000s of people who i saw report the same thing. Your directions for us dont work. So why doesnt someone actually message me. Not an automated response with useless info to help me.

    3 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  16. Mail

    When you send an email and you have to wait a half hour before you can receive it from the other person is ridiculous. I’m losing clients at this rate because I’m not able to respond immediate because their emails won’t show. Can you fix this somehow? I’ve tried different areas and connection doesn’t seem to matter at all, it’s all slow.

    3 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  17. Disable accounts if suspected breech & confirm with us first. I had to change my password because I was sent a receipt, learn from google!

    Disable accounts if suspected breech & confirm with us first. I had to change my password because I was sent a BestBuy receipt, learn from google! They do a better job!

    3 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  18. Desktop site Loops again and refreshing page by using latest Chrome app

    Desktop site Loops again and refreshing page by using latest Chrome app

    2 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

  19. Is

    Is there a way to block scammers? I've been getting emails from the same scammer multiple times a week.

    2 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey There!

    Thank you for reaching out to let us know about your recent experience while using the Oultook.com app.

    We apologize for the inconvenience and believe all your questions can be answered by going to the following link: https://support.office.com/en-us/article/Get-help-with-Outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-US&rs=en-US&ad=US

    Here you will find assistance for everything from getting started using your account to troubleshooting any issues that may arise. ?

    If you have a feature you would like to see added to the app in the future please let us know here in the UserVoice forum.

    All the best,
    The Outlook Team

    PS: We are not able to see replies to this address. Please refer any additional questions you may have to in-app support or the online answer forums.

  20. I was accidentally log out previously and promoted to change my password. As such, I’m now not able to use back my old password. Please help

    I was accidentally log out previously and promoted to change my password. As such, I’m now not able to use back my old password. Please help to reset or refresh my account so that I can use back ny old password. Thanks

    2 votes
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there!

    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

    To contact in-app support please use the following steps:

    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

    Click the ? in the top menu bar to open the Help pane.

    Click on the Help link toward the bottom of the pane to open the Contact Support box.

    We look forward to assisting you there!

    All the best

    The Outlook Team

    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

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