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  1. Import old junk mail rules rather than starting from scratch.

    I'm thoroughly impressed with the new Outlook.com - great job, and please carry on making it more excellent.
    I'm a bit peeved, however, by the emails asking me if a just-received email was junk or not. Typically that's triggered by an email to myself, and I'd think those are easy to qualify. I also get the same "junk/not?" prodding after each email I send myself, and I'd think the rules stick.
    Lastly, I'm now getting emails which previously (before beta) had long been filtered as junk.
    Thanks for listening!

    3,390 votes
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      66 comments  ·  Spam and Junk Mail  ·  Flag idea as inappropriate…  ·  Admin →
    • emaisl received, try to block invalid email and cant block why?

      When I block emails, it says you cant block this email its invalid, why did I receive an email from them, and also says can not block my own, I didnt select any of my own in the email listing to delete, so why is it asking me that? this has only just started and its annoying , will have to go to google or mail.com and close this account which I have had since 1995

      1,039 votes
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        1743 comments  ·  Spam and Junk Mail  ·  Flag idea as inappropriate…  ·  Admin →

        Hey everyone!

        We apologize for the frustrations this has caused and we greatly appreciate your patience while we look into the cause of this.

        We have a team actively working on getting this resolved very soon. :-)

        We will update you here as soon as a fix is deployed and we look forward to hearing your suggestions and feedback in the future.

        All the best
        The Outlook Mobile Team

        PS: We are unfortunately not able to see replies to this address please refer any additional questions you may have to in app support or the online answer forums.

      • mass delete from junk email folder as in previous version

        Mass delete junk folder as in previos version

        65 votes
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          5 comments  ·  Spam and Junk Mail  ·  Flag idea as inappropriate…  ·  Admin →
        • mobile options improvement

          I am very happy that I was able to delete folders and stop some spam. but in order to do so I had to go out of my way, across town to use a computer. Could you make these options available for my tablet or cellphone,

          62 votes
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            2 comments  ·  Spam and Junk Mail  ·  Flag idea as inappropriate…  ·  Admin →
          • scam emails

            When a user marks an email as a phishing scam, the sender should also be permanently blocked and the email should be permanently deleted not just marked as phishing scam and sent to deleted items folder. also senders should be able to be blocked from the inbox folder not only once sent to junk.

            57 votes
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              0 comments  ·  Spam and Junk Mail  ·  Flag idea as inappropriate…  ·  Admin →
            • Stop sending emails to my Junk folder by default

              Ever since Microsoft has updated my Outlook account, it seems that most emails that I receive from people or companies that I haven't added to my safe sender list get sent to my Junk folder by default now. This means that I have to go through all of my Junk emails (and I get tons of them) to find important emails from family, friends, and prospective employers, and then I have to add them to my safe sender list so that any more emails they send me go to my Inbox, where they should go. It wasn't like this before…

              55 votes
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                3 comments  ·  Spam and Junk Mail  ·  Flag idea as inappropriate…  ·  Admin →
              • Expedite junk blocking

                Please add a one or two click option to block a sender. The current process is too long.

                50 votes
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                  6 comments  ·  Spam and Junk Mail  ·  Flag idea as inappropriate…  ·  Admin →
                • alphabetize blocked senders lists

                  suggest you LIST "safe senders" and "blocked senders" ALPHABETICALLY.
                  sure would simplify adding and/or removing names a lot easier.

                  48 votes
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                    11 comments  ·  Spam and Junk Mail  ·  Flag idea as inappropriate…  ·  Admin →
                  • export and import blocked senders list

                    make a way to export and import the blocked senders list.

                    46 votes
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                      8 comments  ·  Spam and Junk Mail  ·  Flag idea as inappropriate…  ·  Admin →
                    • Junk Email in Deleted Items

                      Place Junk Email folder in Deleted Items folder as subfolder.

                      Both folders will clear from unwanted items when the main folder is cleared.

                      Less effort for the users, more compliance to clear items.

                      46 votes
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                        7 comments  ·  Spam and Junk Mail  ·  Flag idea as inappropriate…  ·  Admin →
                      • Never mark as Junk Mail

                        A button that is "never mark as junk mail" would be nice. Many of my emails I am consistently marking as not junk even though they are from the same sender.

                        40 votes
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                          4 comments  ·  Spam and Junk Mail  ·  Flag idea as inappropriate…  ·  Admin →
                        • User specific email filtering

                          Give users the option to block emails which contain specific wording. I say this because the current junk email filtering service is quite sub-par.
                          All it would take is to say "block any emails which contain <insert string> in header or email body" and automatically block, or if you prefer divert to junk mail.

                          34 votes
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                            3 comments  ·  Spam and Junk Mail  ·  Flag idea as inappropriate…  ·  Admin →
                          • Give Junk filters ability to learn

                            Is there any way to get the Junk filter to "learn"? I have several trusted senders whose email routinely gets sent to the Junk folder. I don't want to make my filter less exclusive in general, but if it could recognize senders who I regularly designate "not junk", it would be great to be able to have those eventually end up in my Inbox. Thanks for listening!

                            33 votes
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                              2 comments  ·  Spam and Junk Mail  ·  Flag idea as inappropriate…  ·  Admin →
                            • Mark unread messages in junk mail folder

                              Mark unread messages in the junk mail folder. I just see how many junk messages I have, but I want to see how many unread junk messages I have. I check my junk mail every day, so its important to me to see how many unread messages are there.

                              33 votes
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                                1 comment  ·  Spam and Junk Mail  ·  Flag idea as inappropriate…  ·  Admin →
                              • Better junk filtering

                                Either I don't know how or it simply isn't there: I want to be able to select large groups of messages and have them marked as junk ALL AT ONCE, where the software stores the subject line and certain content and intelligently assumes future mail with that message/subject is junk too.
                                I DON'T want the software "guessing" either as I often see good mail being thrown into junk. I need to be able to SEE my junk but in the junk folder, and select and move things to junk all at once.
                                This is not "mail filters" because although I…

                                32 votes
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                                  1 comment  ·  Spam and Junk Mail  ·  Flag idea as inappropriate…  ·  Admin →
                                • Spam button

                                  Please put a spam button along with the other icons and compare notes with other providers and return the email indicating it was considered spam from the receiver.

                                  30 votes
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                                    3 comments  ·  Spam and Junk Mail  ·  Flag idea as inappropriate…  ·  Admin →
                                  • You should be able to access the "SAfe" and "Blocked" senders on the mobile app!!

                                    Users do not have the option to add emails to the "Safe Senders" or "Blocked Senders" from the mobile app. Users should have this option on the app.

                                    29 votes
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                                      0 comments  ·  Spam and Junk Mail  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Filters

                                      Keep the new "look" but bring back all the other features that used to be available. For example, filters and contact list! With the new changes, my previous filters have been deleted (and everyone else's according to the reviews) and now I am missing important emails because everything is going to junk mail. Please fix these problems. You probably shouldn't make major changes to things like email accounts until you get all the bugs worked out.

                                      29 votes
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                                        6 comments  ·  Spam and Junk Mail  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Junk mail settings

                                        Add ability to disable and/or change time to automaticaly remove e-mail from Junk folder.

                                        26 votes
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                                          1 comment  ·  Spam and Junk Mail  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Get rid of proxy junk mails (ie.account-security-noreply@account.microsoft.com on behalf of

                                          I'm sick and tired of junk e-mail that uses a proxy e-mail to send nothing but junk. Here it is account-security-noreply@account.microsoft.com and it's usully on behalf off blah, blah, blah email. In addition I have this e-mail already blocked but it continues to find it's way into my e-mail.
                                          I'm so sick of all this Phishing and scamming.
                                          Do something about this please.
                                          John

                                          26 votes
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                                            1 comment  ·  Spam and Junk Mail  ·  Flag idea as inappropriate…  ·  Admin →
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